kokorogems

Kokoro こころ Gems - Your Gems of the Heart

3185 Sales

kokorogems

Kokoro こころ Gems - Your Gems of the Heart

3185 Sales On Etsy since 2009

0 out of 5 stars
(2078)

Announcement   Welcome to kokorogems!! Hope you enjoy our little treasure garden!
We'll try our best to search the TOP quality and unique gemstones for you.
Hope everyone of our customers will get the precious stones you love and enjoy them!!
Each gemstone sold by us is carefully inspected, this ensures that you get the best gemstone for the price paid. However if you do observe any defects in your purchase, please let us know immediately so that we can solve the problem for you.

Thanks for visiting at Kokorogems!!

Announcement

Welcome to kokorogems!! Hope you enjoy our little treasure garden!
We'll try our best to search the TOP quality and unique gemstones for you.
Hope everyone of our customers will get the precious stones you love and enjoy them!!
Each gemstone sold by us is carefully inspected, this ensures that you get the best gemstone for the price paid. However if you do observe any defects in your purchase, please let us know immediately so that we can solve the problem for you.

Thanks for visiting at Kokorogems!!

kokorogems

Contact shop owner

kokorogems

Reviews

No reviews in the last year
pacificoceanlover

pacificoceanlover on Jan 15, 2016

3 out of 5 stars

Unfortunately, I had to file a dispute because I never received these beads and seller did not respond to multiple convos until 12 days after the sale, but I'm giving three stars because they eventually did respond and refund my money.

Susanne Fink

Susanne Fink on Dec 28, 2015

5 out of 5 stars

Very beautiful beads, amazing rose quartz! Fast shipping, thank you!

View all 2078 reviews

Shop policies

Last updated on April 18, 2017
Welcome to KokoroGems!!

The gemstones I offer are sourced from all over the world. I search everywhere to find high quality, beautiful and unique gems for my customers. Hope you enjoy shopping and treasure my gemstones just like I do!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
Please be sure you have the correct mailing and email addresses on your Paypal account.
All purchased and reserved items need to be paid within 24 hours of purchase/reservation or will be re-listed on the 2nd day.
Shipping
****************************************************************
$4.50 flat shipping rate for domestic and $21 for international shipping.
Shipping is the same price regardless of how many items you purchase.
I do combine shipping for multiple purchases withing 2 days. Please let me know in advance. I will try shipping order within 3 business days except holidays. If you eed your order to be rushed, please convo me and I'll try my best to meet your need. Please make sure your shipping address and information in your Etsy account is correct. Packages wil go out via USPS first class with delivery conformation that has tracking number if they were domestic. For international shipments, there is a US customs form with number that were submitted to the USPS. Both of the above mentioned will have detail information on Etsy account under your purchase section.
For domestic orders over $100, insurance will be added automatically and a separate invoice will be sent out to customers.
For international orders over $50, USPS Priority/Express will used and a separate invoice will be sent out to customers.
Seller is not responsible for lost package in transit once the package is being checked in by USPS. There is why insurance for big order is necessary!
Refunds and Exchanges
*****************************************************************
If you are not satisfied with your purchase, convo us for a refund. Refund does not include the shipping and handling charge. My goal is to let my customers satisfied and be my return customers. Please read the information carefully before you put order. For some reason that you are not happy with what you received, I will accept returns if they were returnd to me in the post within 3 days of the delivered date. Please convo me in advance. Refunds will be issued when the returned item is received in its original condition. I will not accept returns after the above mentioned time frame.
* Refund the money in the same way the customer originally paid.
* Seller is not responsible to provide FREE replacements if merchandise were damaged by the customers, however seller will assist customers with our best efforts!
Additional policies and FAQs
To protect my customers' privacy, I won't leave feedback. However, if you want my feedback, convo us and we'll do.