kokorogems

Kokoro こころ Gems - Your Gems of the Heart

3185 Sales

kokorogems

Kokoro こころ Gems - Your Gems of the Heart

3185 Sales On Etsy since 2009

4.5 out of 5 stars
(2078)

kokorogems is taking a short break

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Note from shop owner Thanks for those who love my shop. I will leave for a while and will come back soon.
Hope you all have a wonderful 2016!!

Note from shop owner

Last updated on Jan 17, 2016

Thanks for those who love my shop. I will leave for a while and will come back soon.
Hope you all have a wonderful 2016!!

kokorogems

Contact shop owner

kokorogems

Reviews

Average item review
4.5 out of 5 stars
(2078)
pacificoceanlover

pacificoceanlover on Jan 15, 2016

3 out of 5 stars

Unfortunately, I had to file a dispute because I never received these beads and seller did not respond to multiple convos until 12 days after the sale, but I'm giving three stars because they eventually did respond and refund my money.

Susanne Fink

Susanne Fink on Dec 28, 2015

5 out of 5 stars

Very beautiful beads, amazing rose quartz! Fast shipping, thank you!

View all 2078 reviews

Shop policies

Last updated on February 3, 2011
Welcome to KokoroGems!!

The gemstones I offer are sourced from all over the world. I search everywhere to find high quality, beautiful and unique gems for my customers. Hope you enjoy shopping and treasure my gemstones just like I do!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
Please be sure you have the correct mailing and email addresses on your Paypal account.
All purchased and reserved items need to be paid within 24 hours of purchase/reservation or will be re-listed on the 2nd day.
Shipping
****************************************************************
$3.50 flat shipping rate for domestic and $5 for international shipping.
Shipping is the same price regardless of how many items you purchase.
I do combine shipping for multiple purchases withing 2 days. Please let me know first.
Insurance and Signature confirmation are available at additional cost based on USPS rate. Please convo us if you want insurance and/or Signature confirmation added.
For domestic orders over $100, insurance will be added automatically and a separate invoice will be sent out to customers.
For international orders over $50, USPS Priority/Express will used and a separate invoice will be sent out to customers.
Refunds and Exchanges
*****************************************************************
If you are not satisfied with your purchase, convo us for a refund. Refund does not include the shipping and handling charge.

* Accept eligible (in original condition) returns within 7 days of customer receiving order.
* Refund the money in the same way the customer originally paid.
* Process refunds within one week of receiving an authorized return.
* Pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of the retailer’s error.
Additional policies and FAQs
To protect my customers' privacy, I won't leave feedback. However, if you want my feedback, convo us and we'll do.