Anonymous on Oct 27, 2012
Sorry to report negative feedback, but this was a thoroughly unpleasant transaction. Received the dress in very different condition than had been described: worn, fragile, stained, smelly! When I complained about very inadequate pictures and description, the seller offered to give me a refund if I returned the dress, which I then did, only to have seller inform me that I would be paying for the return myself (after I had already sent it). I know it's techinically seller's right to decide, but I think it would have been in better keeping with Etsy merchant fairness to share the expense, especially given the fact that seller was entirely to blame for the cancellation of the purchase. Seller was very brusque and impolite throughout. Will not be renewing my custom here!
Please send us a message if your shipping address and your paypal address are different.
Regular orders: We ship via registered airmail and give a tracking number to you.The package will arrive to your adress 2 to 3 weeks later, but sometimes it takes longer.
You can check the package with tracking number at your local post office when your package arrives to your country.
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Refunds and Exchanges
We do take returns if item is wrong. You will be refunded full price, (not including re-shipping cost), as soon as we receive the item back.
If you receive the wrong item, please email us within 3 days of receiving your item. We will refund your payment. You must pay re-shipping cost. Please make sure that the item is in original condition and perfume free before you ship it out back to me. Otherwise we will reject the return and you have to pay for the shipping fee to ship it back to you.