Anonymous on Aug 19, 2013
We received the bonnet yesterday and it couldn't be more perfect. Fits her perfectly and she looks adorable in it. She had a huge smile when she saw herself. Thanks again for all the effort you put into making this for us!!
Anonymous on May 3, 2013
Thanks very much!! Sent very quickly! Can't wait to try!
Thank you for shopping at Koole Knits!
Accepted payment methods
If you require your item more promptly, please message me and I will be happy to check the rate for you for priority, expedited or express post. This requires an additional fee and is at your own expense.
Tracking numbers are provided only if you upgrade your shipping. Cheapest tracked package to the US is $17. Please inform me of this request during checkout.
Please note that all items are priced fairly for shipping. I am offering you the cheapest available rate.
If you did not receive your item, I cannot be held responsible. I will provide you with proof of shipment (a copy of your receipt with your name on it). Items lost in the mail are not the responsibility of the seller. If you are uncomfortable with this risk, please inquire about upgrading your shipping to a tracked package or expedited parcel which has tracking and insurance coverage to cover costs of potential shipping mistakes. The increase cost is at your own expense.
Refunds and Exchanges
Exchanges will only take place once I receive the item back. Please be aware that shipping can take 2-3 weeks each way, so this can be a lengthy process. If you would like the item sooner, the extra shipping charges are at your own expense.
My items are exchange only. No refunds. That being said, please contact me with any concerns you may have. I will work with you to find a reasonable solution.
I am not liable for any damages incurred while shipping. All items are properly packed before being shipped.
Items that have been used, soiled and/or washed are not eligible for a refund or exchange. Items need to be cared for with care instructions provided for best results. An item that has been used cannot be resold and therefore cannot be returned for any reason.
Please talk to me if you have any questions or concerns - I want you to be thrilled with your purchase!