KOOP de grâce

Frankfurt am Main, Germany

koopdegrace is taking a short break


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Shop policies

Last updated on May 10, 2022
Welcome to KOOP de grace! We are happy to have you here, and hopefully you will enjoy our products as much as we enjoy making them!

We will do everything in our powers to keep you happy with the quality of the items as well as the customer service.

Before you fill your order, please read our shop policies below.

Accepted payment methods

Returns and exchanges
We will happily accept returns for a full refund, provided the item is not as described and as long as the item is returned as sent.

Returns accepted within: 7 days
Refund given as: money back
Return shipping paid by: buyer
Currently we accept PayPal only.

Please send payment within a week, and once we have received the payment, your item will ship within 2 business days (Mon-Fri). For other arrangements, please convo us or send an e-mail on koopdegrace [!at] gmail.com.
We use your address on your Etsy profile to ship, unless you inform us that you would like the item to be sent to a different location.

We ship our items worldwide.

We do not add tracking or insurance by default. If you would like either, they will be provided at additional cost.

International customs fees must be paid by the buyer. Please make sure you are familiar with your country's customs regulations.
Additional policies and FAQs
For additional information on our shop policies or our products please convo us or send us an e-mail on koopdegrace [!at] gmail.com. We will get back to you as soon as possible.