Announcement WE ARE CURRENTLY HAVING ISSUES PRODUCING CUSTOM ORDERS BECAUSE OF THE COVID-19 SITUATION. PLEASE CONTACT US BEFORE PLACING ANY ORDERS AT THIS TIME. All our kosher Jewish wigs are manufactured under rabbinic supervision verifying that no hair from India has been used. The hair used is 100% unprocessed virgin European raw hair.
WE ARE CURRENTLY HAVING ISSUES PRODUCING CUSTOM ORDERS BECAUSE OF THE COVID-19 SITUATION. PLEASE CONTACT US BEFORE PLACING ANY ORDERS AT THIS TIME. All our kosher Jewish wigs are manufactured under rabbinic supervision verifying that no hair from India has been used. The hair used is 100% unprocessed virgin European raw hair.
Sophia Joseph on Jun 3, 20195 out of 5 stars
Beautiful hair. My hairstylist thought so too!
Experienced wig designer and raw hair importer with over 25 years in the hair replacement industry.
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
What type of hair is used for your wigs?
All our kosher Jewish wigs are are manufactured with rabbinic supervision verifying that no hair from India has been used. The hair used is 100% unprocessed virgin European raw hair. The hair for each wig is from one donor. The hair is then washed clean and not processed with any chemicals. Hair color shades will slightly vary since natural unprocessed hair is not dyed. All of the hair cuticles are intact and going in the same direction; this is why our kosher Jewish wigs are tangle free, silky, soft and long lasting.
What types of payment do you accept?
Kosher Wig Supply accepts Visa, MasterCard, American Express, Discover Card and PayPal. Terms of payment are always 100% upfront. As soon as you place an order online your credit card will be charged and production of your custom-made kosher Jewish wig will begin.
Is there sales tax charged?
Since we are located in The State of New Jersey we are required to charge 7% sales tax for shipments within New Jersey. We do not charge sales tax for any other domestic destinations within the continental United States. Customers are required to submit any applicable taxes to the governing party in their location if we have not collected from them.
What is your cancellation policy?
1.) Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund.
2.) Orders cancelled after 12 hours payment confirmation are allowed but a 15% stop production fee will be applied.
3.) After 24 hours your order is in full production and can no longer be cancelled.
How much does shipping cost?
Kosher Wig Supply ships FREE OF CHARGE on all orders and only ships within the continental United States of America.
*Please note all shipments are sent USPS Priority Mail requiring a signature.
All shipments are discreet. Our return label just states from KWS (Kosher Wig Supply) and our return address. The word wig or hair product is nowhere to be found.
What is your policy on refunds and returns?
We always strive to provide the utmost customer satisfaction to our customers. All of our kosher Jewish wigs are custom made with the finest virgin raw European hair and base materials available. All of our wigs are manufactured with rabbinic supervision verifying that no hair from India has been used. There are no refunds issued or returns accepted unless we have made a mistake in production of the order you placed or if the wig is defective in some way.
How soon should I expect my order after production has started?
For your convenience it's always advisable not to wait until the last minute to place your order. If you have some type of deadline or other planned engagement it is always wise to order far enough in advance to allow for unanticipated delays. We will give you a delivery estimate upon request when you place your order based on the information we receive from our suppliers. Normally our custom made kosher Jewish wigs ship between 3-6 weeks after production has started. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, terrorism or carrier delays. If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges.
How do I return a wig due to a production mistake or defect?
You must contact Kosher Wig Supply within 3 days of receipt of your wig(s) and request a RMA# (return merchandise authorization number.) To do this please email (email@example.com) your RMA# request. Put "ESTY RETURN" in the subject line. All return requests must be accompanied by a written explanation of the reason for your return. We will review your request and send you an RMA number and return address if approved. You will need to pay the return shipping fee and insure the wig in the amount it was purchased for.
We suggest sending through a carrier that provides tracking information and delivery confirmation since we are not responsible for lost packages. Any return request after 7 business days will not be honored.
Are there any other conditions I should know in regards to returning a wig due to a production mistake or defect?
Please ensure that the wig is in the original condition as it was sent to you with the attached tags and packaging. If the wig has been altered in any way, we can not refund your purchase.
This includes but is not limited to any of the following:
◆ DO Not Wear the wig
◆ DO Not Cut the Lace
◆ DO NOT Rip or Tear the Lace
◆ DO NOT Put any kind of Chemicals on the wig
◆ DO NOT Put Glue or Tape on the wig
◆ DO NOT Dye the wig
◆ DO NOT Perm or Put Relaxer on the wig
◆ DO NOT Style or Cut the wig
◆ DO NOT Destroy or Lose any of the Original Packaging
◆ DO NOT Remove any attached product tags
Can I ask for other types of customization other than the made to order custom wigs already shown here?
Yes, You can either use our "Design Your Own Listing" or If you require a different hair length, hair color, cap size, or something different that I do not offer here please feel free to ask. I would love to answer your questions and try to work with you. You can start a conversation here on Etsy or e-mail me at firstname.lastname@example.org. If e-mailing please put "Etsy Question" in the subject line.