KraftyKoala Hand Dyed Yarns and Fibres

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Shop policies

Last updated on May 10, 2022

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Welcome to KraftyKoala, hopefully you can find any information you might need here.

Photos - While I try my hardest to get my photographs to be a true representation of the product, lighting conditions can mean that sometimes products may be lighter or darker than portrayed. Please also allow for differences in display on various computer monitors.

Accepted payment methods

Returns and exchanges
Refund will not be offered unless the recieved item differs greatly from item recieved or the item is damaged or faulty in some way.
Payment is expected within 3 days of purchase via paypal. If for any reason you experience problems paying with paypal please contact me immediately. Items not paid for without contact or prior agreement will be considered void and items will be relisted.
Items will be shipped via the chosen method within a period of 2-3 days. If for any reason I could not ship within that period I would contact you to advise you of a delay.
Additional policies and FAQs
I am happy to discuss custom orders and aim to offer several custom slots per month.