KRCustomWoodcrafts

Military, family & sports painted wood signs & decor

Thomson, Georgia · 2374 Sales

KRCustomWoodcrafts

Military, family & sports painted wood signs & decor

Thomson, Georgia 2374 Sales On Etsy since 2010

5 out of 5 stars
(557)

Announcement   *PLEASE READ FOR IMPORTANT INFORMATION* Richard and I (Karen) are a Navy family who specialize in Military signs, College and Military Block sets and more... We make items for all branches of service and many non-military items as well.

* Because of Richards' heavy work load, All orders will be 1-3 weeks ship time
(Except when the item states "ready to ship")

Please take a look at the Policies section of our shop to find answers to your questions.

We are an official licensed hobbyist of the USMC license # 11411

We are official licensed crafters for Georgia Southern University #1002

K&R Custom Woodcrafts
Karen and Richard Norman

**Please Note** We accept NO returns. If we have made a mistake, then it is our responsibility and usually we will send you a replacement, but it goes on a case by case basis. Please check your spelling and the order of duty stations...If you make a mistake, you will be responsible for paying for a replacement. Thank you for your cooperation :)

**Take a look at some recent feedback from one of our many satisfied customers...**

"I absolutely love how the sign turned out! I had been looking everywhere for a sign like this and this is the best one I've seen. Arrived quickly and was packaged very well. Thank you so much!"

Announcement

Last updated on Mar 14, 2017

*PLEASE READ FOR IMPORTANT INFORMATION* Richard and I (Karen) are a Navy family who specialize in Military signs, College and Military Block sets and more... We make items for all branches of service and many non-military items as well.

* Because of Richards' heavy work load, All orders will be 1-3 weeks ship time
(Except when the item states "ready to ship")

Please take a look at the Policies section of our shop to find answers to your questions.

We are an official licensed hobbyist of the USMC license # 11411

We are official licensed crafters for Georgia Southern University #1002

K&R Custom Woodcrafts
Karen and Richard Norman

**Please Note** We accept NO returns. If we have made a mistake, then it is our responsibility and usually we will send you a replacement, but it goes on a case by case basis. Please check your spelling and the order of duty stations...If you make a mistake, you will be responsible for paying for a replacement. Thank you for your cooperation :)

**Take a look at some recent feedback from one of our many satisfied customers...**

"I absolutely love how the sign turned out! I had been looking everywhere for a sign like this and this is the best one I've seen. Arrived quickly and was packaged very well. Thank you so much!"

Karen and Richard Norman

Contact shop owner

Karen and Richard Norman

Updates

Using our day off for MLK Day to restock on some wood
Today is our anniversary! Celebrate with us!
Use coupon code happyanniversary13 today for 13% off anything in the shop (anything that is ready to ship, no special orders or items that are not already made)
There's still time to get this under the tree!

Tagged in this photo

View all 11 updates

About

Handmade art and gifts from our family to yours...create memories for years to come

In 2007, our Navy Family was stationed in Monterey, CA. Richard, a Navy Senior Chief, had always liked to draw and he began using his talent and put those designs on cedar and redwood boards and making carved signs. Since that time our sign making has evolved and we make a variety of painted handmade signs and gifts. At times, our business has slowed down with Richard’s deployments, but our customers are very understanding and patient during these times when he is away from home.

The majority of our goods allow our military-family customers a way to showcase their service and sacrifice with pride in their homes or offices. Although we make lots of items for military families, we enjoy making many things to cater to everyone else too.

As a work-from-home mother of two, Karen is able to run our business from our spare bedroom of our home in Thomson, Georgia, a small town just West of Augusta. Between hauling a fifth and seventh grader around to a multitude of appointments, practices, games and school, she is the customer service, preparation, painting, and shipping departments all wrapped up in one. Richard creates and paints all of the orders right in our garage and really enjoys coming up with new ideas. The kids pitch in wherever they can help, making our business a true family affair.

We take a lot of pride knowing that our high-quality signs and gifts are hanging or sitting in the homes of many families around the nation. As we move throughout the nation with Richard’s naval career we look forward to our business growing and moving with us.

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Shop members

  • Karen Norman

    Owner, Customer Service, Creator & Shipper

    As a work at home mom of two busy kids, I enjoy being able to operate our small business from home and still be a full time wife and mom. I really take pride in customer service and quality workmanship and enjoy my job!

  • Reece Norman

    Assistant

    Although he usually would rather be playing video games, our son Reece helps out when we ask him. He loves to give us new ideas for signs and if it is a good idea we give it a try.

  • Richard Norman

    Owner, Photographer, Designer

    I am a Navy Senior Chief on active duty in the United States Navy. When I am not working for the Navy I enjoy making signs and running our family sign and woodcraft business out of our garage.

  • Kate Norman

    Assistant

    Kate loves to help Mom. Whether it's crumpling newspapers or sticking Fragile stickers on packages, Kate is always willing to offer her assistance.

Shop policies

Last updated on March 14, 2017
Thank you for taking a moment to browse some of our work. We work out of our home and this hobby helps supplement our Military income and is a lot of fun and keeps us busy!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
We accept paypal, etsy direct checkout, and also money orders. Since our work is made to order, orders may only be cancelled within the first 24 hours after purchase.
Shipping
GREEN!! Whenever we can we re-use clean boxes, bubble wrap, air pillows, packing peanuts and newspaper for packing. Besides being good for the environment, it also saves the buyer money, when we don't have to pay for as many packing supplies.

Each listing has a processing time listed. We try to ship as close to that as possible, and sometimes ahead of schedule. Occasionally we need to delay by a few days, because of bad weather when we can't paint, if the kids are sick, or if we get more orders than normal, and get backed up a little. If we ever aren't able to ship by the date specified, we will notify you in advance. We strive to be very punctual making orders and getting them to the post office. You will receive a shipping notification from etsy with a tracking number when your item is ready to ship and you can track it from then on.

Priority Mail is used whenever possible. Occasionally, when shipping to the Western states, as well as Alaska and Hawaii, and also APO/FPO addresses, priority mail is much more costly than the paid shipping amount. In that case, your order will ship parcel post (parcel select) if available. If you are concerned about delivery time (Before your item ships) please convo me and I will check the rate for Priority, and adjust the shipping rate (if necessary) before purchase, if you would like me to.

Items that specify "Ships Priority Mail" in the listing will ship in a flat rate package and therefore be priority no matter where it ships to.

VERY IMPORTANT
**If you have an order pending with us, please make sure to check the email that your etsy conversations are sent to, because we might need to contact you with a question.**
Refunds and Exchanges
No refunds. If we have made an error on your order or if we have messed something up then in that case we will make sure to get it right for you, at no cost to you!

If a mistake is made, due to an error on the buyers part, an invoice will be sent and must be paid before a new order is made and sent out.

We try very very hard to double check spelling but if you spell something wrong, and we don't catch it, you will be responsible for paying for a new bar, sign, or whatever is is we are making for you. So please double check your information.

We will ship to the address input at checkout. If the package is sent to the address on the order, but a different address was needed, we will not pay to ship it again. If it is returned to us you will be responsible for paying an invoice for shipping it the 2nd time. Please double check before placing your order.
Additional policies and FAQs
The most common question we get asked is:
"How do I add more bars in the future?"

The answer is:


First option is to order single bars in the future, and let me know you need it on ropes. We will make your new bars and send them to you with rope attached, and you will just cut the knots off your old ropes (at the very bottom), and staple the new bar/ropes to the back of the bottom of your sign. We will tie knots at the bottom of your new bar, so when you add it it will look identical to the original.

We can also use hooks to hang the bars. If you want hooks, choose that option before checkout and yours will come to you with hooks to hang the bars. And new bars you order will have hooks also. *** (If you are adding this to a bar that doesn't have hooks on the bottom, let me know and I will send 2 extra hooks.)***