KristinesKeepsakes

Custom Hand Stamped Jewelry

KristinesKeepsakes is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

KristinesKeepsakes is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 5, 2016
I want everyone to be 100% satisfied with their purchase, not only for 'positive feedback' but because I really want you to be proud to wear and gift my jewelry! This is not a hobby but rather my livelihood and if I can ever be of service please let me know!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Non Custom/Non Personalized Pieces can be returned within 7 days of delivery. You must contact us first to obtain a return authorization number. Once the item is received back in brand new unworn condition in original packaging - a full refund of the purchase price will be given, please note shipping is non refundable.

Custom/Personalized Pieces are made specifically for you, to your specifications and therefore cannot be returned. In those rare cases a mistake was made on our part, a replacement piece or shop credit will be given once the original is returned at our cost.

Thank you for your understanding.
Payment
We accept PayPal as well as debit/credit cards via Etsy Direct Checkout
Payment is due before items can be made. Buyers have up to 3 days to cancel an order unless the item has already been made or shipped*
RUSH orders may be canceled up to 24 hours after they are placed unless item(s) are made or shipped.
*this is not valid during Holiday Seasons such as Christmas (Nov 15-Dec 31) and Mother's Day (April 1-May 15)
Shipping
Items are shipped to the address you provided at the time of your order via Etsy and cannot be changed once the order is placed (if sending as a gift please change the address in Etsy AND Paypal, leaving their address in the notes section is not acceptable).

Item(s) will ship within three weeks of cleared payment. Excluding holidays such as Christmas, Mother's Day, Father's Day & Valentine's Day which can take up to four weeks.

"Ready to Ship" items will ship within seven business days of cleared payment unless a non ready to ship item was purchased in the same order - then it will ship in three weeks of cleared payment.

All items are shipped First Class Mail via USPS unless Priority Service or Express Overnight Service is paid for by the buyer. Since we cannot hand deliver every package (although it would be a fun excuse to travel!) once an order ships, Kristine's Keepsakes is not responsible for items lost, delayed, damaged or misdirected by the postal service. However if you ever encounter a delivery issue please let us know ASAP so we can help track it down. If you'd like to purchase insurance please let us know.
If a package is returned to Kristine's Keepsakes for insufficient address the buyer is responsible for reshipping fees and must provide an alternate shipping address.

INTERNATIONAL BUYERS: Your country may charge a customs fee (including but not limited to the United Kingdom), these fees must be paid by you, the buyer. Please note international packages take anywhere from 2-4 weeks to arrive but can take up to 10 weeks. This is out of our control and is the discretion of your customs department.

**Please note November 1-December 31 are very busy due to the holiday season and items may take up to 4 weeks to ship, but every effort is made to ship items ASAP**
Additional policies and FAQs
Every order includes gift wrapping and no receipts are put in with your package since many send as gifts. If you would like a receipt please let us know, or you can click on orders and "view this transaction" and print from home.

All items sold by Kristine's Keepsakes are not recommended for children under the age is 13.

By purchasing an item from this shop, you are agreeing to these polices. Thank you

© 2012-2016 Kristine's Keepsakes - All rights reserved.