kristinpaquelet's Shop Policies
Thank you for visiting Tickled Toad. Please take a moment to read my policies to avoid any confusion. If you have any questions please send me a convo and I will do my best to answer your questions. I am always happy to help!
PayPal is my preferred method of payment, but I will accept a money order or cashiers check made payable to Kristin Paquelet. Payment is expected within 3 days of purchase. If payment has not been received by the third day and I have not heard from you, your transaction will be cancelled and the item(s) relisted. Should you choose to pay via money order or cashiers check, I will allow enough time for the postal service to deliver payment.
Please ensure the address you use for PayPal checkout is the address your purchase should ship to.
I will begin making custom orders upon receipt of payment.
All items sold on Etsy are priced in U.S. dollars.
Items are shipped via USPS first class or priority mail. Most items will ship in 3-5 days (often sooner) after receipt of payment. Please allow 7 - 10 days (often sooner) for custom made items. If a delay is anticipated, I will let you know. Shipping time in transit is not included in turnaround time. If a rush order is needed, please convo me and I will let you know if this is possible, and the additional charge.
Once the order has shipped, I will send you an email.
If you need your order quickly, or if you want to insure your item or obtain a tracking number, convo me before you purchase and I will send an invoice with upgraded shipping. Insurance is optional but recommended. I cannot be held responsible for packages lost by the USPS. If you have insurance added and the package is lost, I will either refund your money or make a new item.
Please note that I often reuse my packaging to be kinder to the environment as well as keep costs low.
*Local customers may arrange for pickup.* If you have contacted me and arranged for pickup prior to your purchase, please enter the coupon code "FREEPICKUP" at checkout to avoid shipping charges.
Refunds and Exchanges
I want you to be completely satisfied with your purchase. All sales are final on custom items unless I have made an error in the production. If you wish to return other items, please do so within 5 days of receipt. All returns must be in original condition. I will refund your purchase less shipping fees.
Additional Policies and FAQs
All items come from a clean smoke-free environment.
If you would like a different color scheme than the design shown, please convo me and I will work with you.
Last Updated April 25, 2012