KriyaDesign

Your satisfaction fully guaranteed or your money back.

Rest assured that each item is accurately and honestly described. If it proves otherwise and you are not completely satisfied with your purchase, please accept my sincere apology. And I'm happy to refund your money.

In the case of return:

~ I'm sorry shipping & handling fees are not refundable

~ Return shipping is at your expense

And if the item is not returned in its original condition, buyer is responsible for any loss in value.

I accept PayPal, debit / credit cards and Etsy gift cards.

My current production time is 3 to 5 business days) before shipping. Production time does NOT include shipping time. Business days are Monday to Friday.

IMPORTANT TO NOTE: upgrade shipping to Priority Mail will NOT upgrade your processing time. All orders are processed in the order they came in. FIFO - first in first out please.

So upgrade shipping (Priority Mail) only applies to shipping time / speed. That is the transit time after orders have shipped.

Estimated delivery for Priority Mail shipping is 2 to 3 business days. But please note: US Postal Service doesn't guarantee this. In my experience, they are pretty good at sticking to this advertised time frame.

Estimated delivery. That meant, after your orders have shipped please:

~ 3 to 5 business days for United States ONLY

~ 1.5 to 4 weeks for Canada, Central / South America, UK, some European countries

~ Italian customers please note: From my past experiences, delivery to Italy takes 5 to 8 weeks. So please plan your order accordingly

~ 2 to 4 weeks for Africa, Middle East, Asia, Australia, New Zealand and the surrounding countries

International shoppers: DELIVERY MAY ALSO TAKE UP TO 8 WEEKS, depending on how long your package gets held up at your country Customs and Postal Service.

Please rest assured, you'll be notified through email (also on Etsy, at your order details) once your order(s) is on its way.

*********** IMPORTANT: INTERNATIONAL BUYERS PLEASE READ

INTERNATIONAL SHIPPING (Non-United States Buyers):

Please keep in mind, you will be responsible for additional custom duties, VAT, taxes, tariffs, or any fees before the item can be released to you. These are extra charges imposed by your government for items ship from outside your country.

Since customs policies and fees vary widely from country to country, I won't be able to maintain the info concerning the matter.

VAT is not included in the price you pay me. I do not collect any taxes or import fees or anything of the sort from you on behalf of your government. So none of that is included in the listed price.

So be sure check with your country's Customs office to determine what these additional costs will be prior to buying. Normally, these charges are collected by the shipping company or post office when you pick your purchase up.

All international orders will have full value declared on customs forms - no exceptions.

I use USPS first class for international shipping. Tracking outside United States is not available with first class shipment. Only available for certain countries.

International shipping can be unpredictable. Shipments may take up to 8 weeks (60 days) to arrive. So please keep that in mind prior to making your purchase. And thank you so much for your patience.

All items in my store are not intended for children under the age of 15.

Should you have any questions about KriyaDesign store policies or anything, I'd be happy to help you.

http://www.etsy.com/conversations/new?with_id=13214396


Normally, your message will be responded within 48 hours. Your question or request is very important to me. If, in a very unlikely event, you don't get any response after 48 hours, I urge you, please follow up.

Thank you so much ~ Happy (Handmade) Shopping ~ All the Very Best
Ida
KriyaDesign.Etsy.com