ktbluecreations

KT Blue Creations

Rohnert Park, California
|
| 28,077 Sales | 5 out of 5 stars 5 out of 5 stars

ktbluecreations is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

Announcement    CURRENT PROCESSING TIME: 2 weeks (10 business days) BEFORE shipping, which excludes weekends/holidays. Please prepare for the FULL PROCESSING TIME before shipping. If upgrading shipping to PRIORITY 2-3 DAY MAIL, that will speed up the transit time AFTER the processing time. It will not make an order ship out sooner. If you need an order sooner, please message me BEFORE ordering to see if I'm able to accommodate.

PROCESSING EXAMPLE:
Orders purchased Friday, 4/7 will be shipping Friday, 4/21.
Orders purchased during a WEEKEND (Sat/Sun) will ship 2 weeks from the following Monday (Tue if holiday).
EXAMPLE: Order purchased Sat (4/8) or Sun (4/9) will be shipping Monday, 4/24.
*Large orders may take longer to ship.
*Orders scheduled to ship on a holiday will ship the next business day.

During periods of large volume, orders will be shipped based on EVENT DATE. Please list your EVENT DATE in the order notes, during purchase. Please make sure the event date is AFTER the last estimated delivery date. Thanks so much for your interest & understanding!

Also keep in mind USPS transit times are taking longer due to the COVID-19 pandemic & postal worker shortages. This applies to both standard shipping & Priority Mail shipping. I do not guarantee delivery dates and recommend ordering well in advance of the event date. Upgrading to Priority Mail will ensure a timelier delivery, but delivery dates are still not guaranteed. Refunds are not offered for lost, stolen, undelivered mail or for missing an event date due to slow transit.

*Orders over $35.00 ship free standard shipping
*Priority Mail is an additional shipping cost

BUSINESS HOURS:
Monday - Friday
9:00am to 4:30pm PT
CLOSED: Saturdays, Sundays & All Holidays (observed)

Announcement

Last updated on Apr 2, 2023

CURRENT PROCESSING TIME: 2 weeks (10 business days) BEFORE shipping, which excludes weekends/holidays. Please prepare for the FULL PROCESSING TIME before shipping. If upgrading shipping to PRIORITY 2-3 DAY MAIL, that will speed up the transit time AFTER the processing time. It will not make an order ship out sooner. If you need an order sooner, please message me BEFORE ordering to see if I'm able to accommodate.

PROCESSING EXAMPLE:
Orders purchased Friday, 4/7 will be shipping Friday, 4/21.
Orders purchased during a WEEKEND (Sat/Sun) will ship 2 weeks from the following Monday (Tue if holiday).
EXAMPLE: Order purchased Sat (4/8) or Sun (4/9) will be shipping Monday, 4/24.
*Large orders may take longer to ship.
*Orders scheduled to ship on a holiday will ship the next business day.

During periods of large volume, orders will be shipped based on EVENT DATE. Please list your EVENT DATE in the order notes, during purchase. Please make sure the event date is AFTER the last estimated delivery date. Thanks so much for your interest & understanding!

Also keep in mind USPS transit times are taking longer due to the COVID-19 pandemic & postal worker shortages. This applies to both standard shipping & Priority Mail shipping. I do not guarantee delivery dates and recommend ordering well in advance of the event date. Upgrading to Priority Mail will ensure a timelier delivery, but delivery dates are still not guaranteed. Refunds are not offered for lost, stolen, undelivered mail or for missing an event date due to slow transit.

*Orders over $35.00 ship free standard shipping
*Priority Mail is an additional shipping cost

BUSINESS HOURS:
Monday - Friday
9:00am to 4:30pm PT
CLOSED: Saturdays, Sundays & All Holidays (observed)

Items

28077 Sales

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Katy Blue

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Katy Blue

Reviews

Average item review
5 out of 5 stars
(5494)
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About ktbluecreations

Sales 28,077
On Etsy since 2012

Handmade special event decor for every celebration!

Shop members

  • Katy Blue

    Owner

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

WHEN WILL MY ORDER SHIP?

Processing times can vary throughout the year, so check my home page for the most current times. Please prepare for the full processing time BEFORE shipping.

If upgrading shipping to PRIORITY MAIL, that will speed up the transit time AFTER the processing time. It will not make an order ship out sooner. If you need it sooner, please message me BEFORE ordering to see if I'm able to accommodate.

ESTIMATED TRANSIT TIME:
Standard First-Class Mail: 3-7+ business days (not guaranteed)
Priority 2-3 Day Mail: 2-4 business days (not guaranteed)

During periods of large volume, orders will be shipped based on EVENT DATE. Please list your EVENT DATE in the order notes, during purchase. This does NOT guarantee that the order will be shipped earlier.

MY ORDER HAS SHIPPED, BUT I HAVEN’T RECEIVE IT.

Please keep in mind USPS transit times are taking longer due to the pandemic & weather conditions across the US. This applies to both standard shipping & Priority Mail shipping. I cannot guarantee delivery dates and recommend ordering well in advance of the event date. Upgrading to Priority Mail will ensure a timelier delivery, but delivery dates are still not guaranteed.

Standard First-Class Mail: once shipped, transit time currently ranges from 3-7+ business days (not guaranteed)
Priority 2-3 Day Mail: once shipped, transit time currently ranges from 2-4 business days (not guaranteed)

Refunds are not offered for lost, stolen or undelivered mail or for missing an event date due to slow transit.

CAN I RETURN MY ORDER?

I do not accept returns for any order. Once an order has shipped, the sale is final. All orders are handmade to order for that specific purchase and I do not relist any items for sale. Refunds are not offered for lost, stolen or undelivered mail. USPS tracking will be sent once your order ships and any delays or delivery issues are then out of my control. Refunds are not offered for missing an event date due to slow transit.

Please note that orders are shipped to the ETSY address listed at checkout. Please make sure all shipping info is up to date.

CAN I CANCEL MY ORDER?

Orders can be cancelled within 24 hours of purchase. Please reach out during that timeframe and I will cancel & fully refund the order.

CAN I REVISE THE COLORS?

Yes. For most orders I can accommodate color revisions. Please inquire with your specific needs. I have cardstock color charts that can be e-mailed for reference. Some printed items can not be revised, so please double check!

DO YOU ACCEPT CUSTOM ORDERS?

Yes, I love custom orders. Please e-mail me with specific details and I can advise if I’m able to accommodate.

During periods of high volume, I may not be able to accept custom orders.

IS PRIORITY MAIL SHIPPING A RUSH ORDER?

If you upgrade the shipping method to PRIORITY MAIL, that will speed up the transit time AFTER the processing time. It will not make an order ship out sooner. If you need an order sooner, please message me BEFORE ordering to see if I'm able to accommodate.

Due to my processing time (10 business days), I usually don't accept rush orders. However, if you live near CA, or if I'm not experiencing a high volume of orders, I may be able to accommodate shipping sooner than 2 weeks. Please be sure to inquire BEFORE purchase if you need an order within 2 weeks. Delivery dates will not be guaranteed. I can only guarantee ship dates.

WHERE ARE YOU LOCATED?

I ship from Rohnert Park, CA.

Rohnert Park is located in northern CA, about an hour north of San Francisco, CA.