kukishop's Shop Policies
Hello and welcome to my shop!
Cute handmade jewelry since 2006
All the items in the shop are 100% made by hand, from scratch, using polymer clay and other materials. Most are made to order and can be fully customized to your preference :)
1-2 weeks to Europe and 2-3 weeks Worldwide
(times can vary due to different factors like weather or customs, please be patient while your order is on the way)
I ship within 5 to 10 from purchase date using priority airmail by default unless otherwise stated. Custom orders, or items marked as "made to order" can take 3 to 4 weeks, as stated in the item description. If an item is not in stock you'll be informed upon purchase.
Priority offers a tracking number but it's not signed for - upgrade available.
Registered mail with tracking number (signed for) available for extra $3 per order.
The countries listed in the item description will ship by registered mail with tracking. Custom figurines will ship by registered mail by default.
Refunds and Exchanges
We replace or refund any damaged items, including shipping fees, upon it's return or photo proof. We refund or replace lost orders (allow 6 weeks to claim a lost order). Other solutions might be available in a case by case basis. Please feel free to contact ku-ki shop anytime.
Additional Policies and FAQs
We also accept custom orders - we can create figurines from scratch or change colors and other features according to your preference, just message us :)
Wholesale is welcome.
I am a graphic designer and illustrator and i also love to create cute jewelry, especially food and animals :) I hope you enjoy them as well!
Ku-ki Shop is located in Lisbon, Portugal (Europe)
Last Updated February 25, 2015