kuutydruk

Estonian folk art in sewing and embroidery

Tallinn, Estonia · 35 Sales

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kuutydruk

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kuutydruk

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kuutydruk

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Shop policies

Last updated on February 4, 2011
Hello!

Welcome to my shop and my shop policies page! This page should answer most of Your questions about the standard stuff, like shipping, payment, returns, etc.

I love creating things and I want you to love them too!!

If there is something that is not mentioned here, please contact me.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
If the item You bought is something else you expected it to be, please let me know and we will try to find a solution to the problem.

Shipping is non-refundable and buyers are responsible for all shipping costs.
Payment
I accept PayPal and Estonian buyers can make direct transfer. Just contact me.

If You don't have PayPal account, please click on PayPal link and follow the link to pay by credit or debit card.
PayPal is most convenient and safest payment method.

If you need help on how to buy an item on Etsy, please visit this helpful link: http://www.etsy.com/help_guide_checkout.php

I expect payment within 3 days. If you need more time, just let me know. Usually, I don't have a problem to wait as long as I know about it :)
IF on the other hand I don't hear back from you within 3 days, I will just go on and cancel the sale. Sorry, but usually I don't have much stock.
Shipping
Items will be shipped within 2-3 days after payment is received. I ship worldwide from Estonia using registered priority airmail. Tracking is possible.

It usually takes ca 7-10 days for packages to reach their destination in Europe, and 10-14 days or bit more to arrive over-seas.

Please be aware that any customs duties and taxes are the buyer's responsibility.

DELIVERY ADDRESS:
Because of their seller protection policy, I am now only shipping to the address listed on your PayPal account.
Please be sure that the provided address is correct or contact me if there is an error. Items returned to me due to an incorrect address will require repayment of the shipping costs in order to have them re-sent.
I do not include any receipts or invoices.
Shipping price includes shipping and handling.
Additional policies and FAQs
FEEDBACK
I read all my feedback and would love some from you when you receive the item. This will assure me of receipt and your happiness. Many thanks.
I always worry about my items when they are in the post so it would be nice to know if the package has reached you.
I prefer to give you feedback when I know the order reached you in good condition and I therefore have finished my part of the transaction.

CUSTOM ORDERS
I love doing custom orders!
Please contact me with your requests. Special orders are priced accordingly and cannot be returned or exchanged.

My items come from smoke and pet-free environment.