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Kwan

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Kwan

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Shop policies

Last updated on May 9, 2022

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Accepted payment methods

Paypal
Returns and exchanges
Your purchase will leave my hands in perfect condition. If insurance is not requested I cannot be held responsible for damaged or lost items by the postal system and therefore cannot offer a refund.

For health reasons, earrings cannot be returned.
Payment
Accepted payments - Paypal.

Bank Transfer / Direct Debit is also available to Australian buyers.

All payments must be made within 24 hours of order. If you cannot pay within this time frame please contact me to arrange for an alternative.
Shipping
I will post to the address listed on your Etsy account. If you would prefer your purchase to be sent to an alternative address please detail this in your order.

Postings are sent the next business day, that's pretty good service huh?

International orders are sent via Airmail. Priority or Express Post can be arranged if you prefer and the actual cost will be added to your Etsy invoice.

All items will be protected and packaged appropriately for safe travelling.

I will Etsy Conversation (or email) you to let you know your item has been posted.
Additional policies and FAQs
Please Etsy Conversation me to let me know the item has arrived, and please leave an Etsy feedback.