KyEliza

Ky Eliza

60 Sales On Etsy since 2007

0 out of 5 stars
(33)

Shop owner

kyeliza

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kyeliza

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kyeliza

Reviews

All reviews are from verified purchases
No reviews in the last year

Anonymous on Dec 9, 2009

5 out of 5 stars

Anonymous on Nov 21, 2009

5 out of 5 stars

Thank you SO much <3 <3 <3 nSorry for my late feedback (I will send you an email <3) I'm SO happy with the Drama LIama <3 n nYou're SO talented and an amazing seller <3 <3 <3 n nThank you =^.^=

Anonymous on Sep 25, 2009

5 out of 5 stars

Thank you again.

Anonymous on Sep 25, 2009

5 out of 5 stars

So adorable! Very satisfied. Thank you.

View all 33 reviews

Shop policies

Last updated on March 10, 2011
Welcome to my shop! Please do not hestitate to contact me with any questions you may have, even if it's something as simple as, "What is your favorite color?" I will respond to convos and emails within a few days at the most.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
At this time, I accept only PayPal. Payment is expected at the time of purchase. If I do not receive payment within three days, and I don't hear from you, I will cancel the sale.
Shipping
I always ship to the address provided by Etsy. If this address is different from the address provided by PayPal, I will send you a convo to make sure your package goes to the correct place. Please note that if the addresses differ, I will not ship your item until I hear which one is correct! On custom orders, I will not ship your item until I receive an email approving the final product.

If I have grossly miscalculated postage, I will refund the overpayment. This has never actually happened to me before; I usually under charge!

All U.S. orders will ship via Priority mail. If you would like a shipping upgrade to Overnight, please let me know in the Notes to the Seller section at time of checkout and I will be happy to send a revised invoice to reflect the new shipping charges. Priority mail is available to international customers, as well, but my default is First Class, as International Priority tends to be wildly expensive.

All orders shipped within the US that are fifty dollars and over or are OOAK will have delivery confirmation and insurance added to them; this is for your protection and mine! No one wants to have a lost package, especially if it is an original that can not be reproduced exactly.

I am more than happy to ship internationally; please convo me if your country is not listed. International buyers will be responsible for any customs fees that might apply.

All orders will be shipped within three to five business days of receipt of payment. My schedule is such that I usually visit the post office on Thursday, Friday and Saturday. I try to use recycled packaging when shipping my items and everything is packaged very safely. Prints are shipped in a bend proof mailer, snugly wrapped in a cello sleeve for protection.
Refunds and Exchanges
Returns on non-custom items are accepted within two weeks of receipt of package. All shipping costs (original and return) are the responsibility of the buyer and a refund will be issued when I receive the item in it's original condition. I also ask that you contact me before you ship the item back, so I know to expect it.

I do not accept returns on custom items. However, I am prepared to work closely with you to ensure you are happy with your item and I always provide pictures for final approval before mailing the item.

I always purchase delivery confirmation and insurance on U.S. orders to guard against damage and/or loss and I adhere to the rules of the USPS. If the post office says the item was delivered, I will believe them. If an item goes missing, I must wait until I am refunded through the post office before I can refund your money.
Additional policies and FAQs
Feel free to contact me through the "Contact this seller" button or via email: ky.eliza [!at] gmail.com.

Wholesale and consignment inquiries are welcome.

Custom Orders:

I am happy to work with you on any custom requests you may have. You may either convo me, click on the "Request Custom Item" link or purchase one of my standard pet portrait listings.

I require a deposit of at least 50% before I will start work on your custom item, with the remainder due when I am finished; you may also pay 100% of the purchase price up front, if that is easier.

Before I begin work on your custom item, I will email you with a wee questionnaire to make sure we are on the same page. I will email you pictures of your item both halfway through the process and when I am finished, in case there are any changes you may want made.

Depending on what the item is, the length of time it will take to produce will vary. Generally speaking, oil paintings take 4-6 weeks, acrylic paintings 3-5 weeks and polymer clay sculpture 2-5 weeks. I will not, under any circumstances, mail any custom pieces before I get final approval from you.