Anonymous on May 18, 2012
Thanks Kym. Wonderful transaction, pleasure doing business with you. Kym made exactly what we wanted, listened to our requests, and put a lot of love into our daughter's tutu. We will certainly recommend Kym to all our friends.
All products displayed have been designed and hand-made by myself.
All my hats are 'one size fits all'.
Four metal booby pins are included to secure onto any type of hair: long, short, layered, thick, curly or fine.
The hat can then be worn at any angle required and the wearer can feel confident it will remain securely in place!
All fabrics and materials are hand selected for quality. I create my own luxurious and beautiful fabrics by layering organza and satin fabrics with net and then sewing them for a truly unique creation.
Please be aware that some of our products are constructed with small embellishments that can cause choking or other hazards. We strongly recommend that children should be supervised by an adult while using these products. We cannot be held responsible for any injuries related to these products.
Most tulle is NOT fire retardant, so please show caution around heat sources.
Accepted payment methods
If you decide that you would like something and you would like to pay with a credit or debit card, choose the PayPal option in checkout. PayPal is a third party credit card processor that keeps all of your transaction information secure. You do *not* need your own PayPal account to use the service. If you have questions about how this works I'll be happy to assist you.
The order will be shipped (or work will commence for 'made to order' or 'custom' items) once payment has cleared.
All of my items can be shipped internationally.
Please provide your full address including post/zip code.
I will endeavour to send items within 5 x business days, once payment has been received.
International orders should take between 5 and 10 business days to arrive. Please be aware I cannot guarantee delivery times on International orders (very rarely, deliveries may take up to 6 weeks) Unless a courier service is used (UPS or Fedex) The minimum charge will be $55 for this service. Please contact me if you require 'International guaranteed delivery'.
I only use 'tracking service' for orders over $50, please contact me if you require this service. Please be aware that other countries are not required to scan the bar codes, so they may only show that they have arrived in the country and no more.
Please note that I do not pay any duties, customs fees, or any other associated fees. These are the responsibility of the buyer if their country charges these types of fees. Please be aware of customs information including any fees that may be incurred on your end before purchasing. This information can be found at your local post office or on the web. Every country varies. If you have any questions or concerns about these policies please let me know and I'll be happy to explain further.
Refunds and Exchanges
I take great pride in my work and I hope that you love the creations I have made for you. However, if you are unhappy with your purchase for any reason simply notify me by email, send the piece back in new/unused condition within 10 days, and I will refund your purchase price, once the item has been received back. Please note, however, that I am unable to refund shipping expenses but if you want to exchange your item, I will ship your new selection, free of charge.