kyssa

Vintage for your little loves

kyssa is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

kyssa is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 13, 2012
Thank you for visiting kyssa.etsy.com!
Please read my shop policies before making your purchase.

Accepted payment methods

Paypal
Returns and exchanges
If you have a question about an item please contact me before purchasing. Please check the measurements carefully beforehand and read details prior to purchase, as all sales are considered final. Colors may slightly vary by computer monitor.
Keep in mind that vintage items are pre-loved and will have some wear, though I try to make a point of selling only quality items.
Refunds will be given only if an item has been grossly misrepresented.
Payment
I accept payments through PayPal. Please make your payment at time of purchase/order. However, I am always open to reserving items as long as you intend to make a payment by the date we agree on.
Shipping
I ship from Canada using Canada Post, twice a week (every Tuesday & Friday).
Shipping costs are listed below each item with handling included, and I do combine shipping for most items.

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Items shipped to the US will be sent by USA Surface Small Packet, the most economical ground shipping service and cheapest for you. In some cases the shipping amount you paid may qualify your parcel to be sent by airmail- I won't know for sure until I am at the postal outlet, but if this is the case it is a bonus for you!

***USA Surface Small Packet™ - This is an economical service for shipping small and lightweight items via ground. The maximum weight for a Small Packets item to the United States is 1kg. Delivery standards are 6 up to 12 business days.***

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Items shipped to CANADA will be sent by Regular Parcel (2-9 days delivery).

***Regular Parcel™ - Regular Parcel™ is a reliable, low cost delivery service for packets and parcels within Canada. Delivery standards are three to five days for regional mail, and four to nine days for national mail.***

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INTERNATIONAL items- most shipping rates quoted are surface mail to keep your shipping cost as low as possible. Please keep in mind this may take a little longer. Shipping internationally may take anywhere from 4 up to 6 weeks (though rarely that long, except if an item is held at customs). In some cases the shipping amount you paid may qualify your parcel to be sent by airmail- I won't know for sure until I am at the postal outlet, but if this is the case it is a bonus for you!

***International Surface Small Packet™ - This is an economical service for shipping small and lightweight items. The maximum weight for a Small Packets item to other international destinations is 2 kg. Small Packets must be posted in Canada for delivery in foreign country, and must bear a Canadian return address. Delivery standards are 4 up to 6 weeks.***

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ALL BUYERS: If you require AIR MAIL or PRIORITY MAIL for fastest service please contact me before purchase so I can adjust your invoice, as there will be an additional shipping fee.


Because shipping labels are purchased through PayPal, all items will be shipped to your PayPal address. Please make sure your address on your PayPal profile is correct before you make your purchase (we can not be held responsible if your address is not up to date).
IMPORTANT: Kyssa Vintage is not responsible for items held at customs, slower than normal shipping times (for example: during the Christmas/holiday season), items damaged during transport (don't worry, I package everything very carefully & waterproof) and items lost in the mail. If you wish to purchase insurance for your package please contact me prior to purchase so that I may adjust your listing. I am happy to accommodate your shipping needs.
Buyer is responsible for any customs or duties fees that may arise (rare).
Additional policies and FAQs
Please contact me before leaving feedback if any problems arise. Remember, communication is key and I am always happy to work things out with you!

*All clothing will be cleaned before it is mailed to you, with the exception of furs/leathers/wool coats/suede (to keep selling costs to a minimum)*