Returns must be made within 15 days from day accepted. Returns will only be accepted for IN-STORE-CREDIT as long as the returned merchandise is in the same condition as when it was received, NO CASH REFUNDS. All sales are final.

**
Customized created items will not be possible to return.
**
Repairs
In case the product was damage due to a defect in the product less than 30 days i will repair or replace the item depending on the damage. Please contact me so solve this out !
Item that damaged 30 days and more after receipt -
I can repair with additional fee. Bayer is responsible for return shipping of the item.
Please convo me with any question.

*Please notice! - Item that had been damaged after 30 days from its receipt is not
included in the warranty of the shop.

To receive a return authorization form for your item refund exchange or repair please contact me.

** Please do not send back without contact with me before!

Via PayPal you are able to pay with your credit or debit card.

For more info regarding credit card payments via paypal, click here: blog.etsy.com/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/

Sorry, Checks or Money Orders are not accepted.

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Please keep in mind, VAT & duty may apply depending on your country's local Customs or Tax Authority. I can't be responsible for any VAT & duty costs that might be charged.

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I send all packages by registered mail by Israel post
Once the package has been sent the delivery time is up to 25 business days (with that usually comes in 14 days).

Once the package has been sent by me, I have no control over mail services!
Mail may be delayed for various reasons (holidays, vacations, Weather)
I would appreciate your understanding and your patience.
I send all packages by registered mail with a TRACKING NUMBER *** so you can track shipment through your local post.
The tracking number is on your shipping notification.

*Please notice- I can not be responsible for orders that did not reach their destination after more than 60 days from the date of order!
- please follow the shipment with your tracking number and let me know about any problems.

** Please pay attention that the shipping time during the holidays can be extended to more than a month!! please order early enough.
I thank you for your patience and understanding that any delays of the shipping company it is out of my hands and my responsibility.

***USA-
United States Postal Service does not allow tracking of registered mail on the site.

****GERMANY-
German customers please note that based on previous experience the screening process and delivery of mail in Germany is longer ,please consider another week until delivery.

****Israel-
אפשר לאסוף ישירות ממני בירושלים או משלוח מהיר
לפרטים צרו עמי קשר.

Please make sure that the address you have provided is the correct address- All order ship to your Etsy address.
You can of course ask for another address at time of the order.
All my jewelry are packed with a lot of love in a gift box.
If you want to send it as a gift you can specify the address and I'll be happy to send it on your behalf.

Fast shipping-
Possible through EMS or Eco-post**

**Eco-post sends only to : USA, Germany, France, UK, Spain, Belgium, Netherlands, Canada, Switzerland, Sweden and Australia.


CHRISTMAS HOLIDAYS SEASON SHIPPING
During the holidays I can not guarantee timely shipment arrival! once i send the item is on the shipping carrier control.