
Announcement GET 10% OFF YOUR FIRST ORDER: https://www.subscribepage.com/lacasadefreja_etsy
Announcement
GET 10% OFF YOUR FIRST ORDER: https://www.subscribepage.com/lacasadefreja_etsy
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About lacasadefrejadk
La casa de Freja - Peruvian textiles and home collection
Hello, my name is Fanny and as a Peruvian, I am proud of my roots and our craftsmanship.
Each rug (frazada) is a handmade product that carries the energy of the artisan who created it. They are pieces of folk art that besides being handmade, reflect the love of the artisans for their communities, their natural environment, and their idiosyncrasy that is represented in the designs and patterns of these beautiful rugs.
Every piece in our shop is carefully selected as we love Peruvian folk art and design.
We send from Denmark.
Join La casa de Freja, GET 10% OFF YOUR FIRST ORDER, and much more:
https://www.subscribepage.com/lacasadefreja_etsy
Shop members
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Fanny
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Can I track my delivery?
Yes. You will receive a confirmation email with a tracking number as soon as we ship your order.
Will I need to pay customs charge or additional fees?
Unfortunately, we do not cover these extra charges. Taxes, duties and customs fees which may apply, can vary from each country. We recommend contacting your local custom office for more information.
Can I add a product to my order?
Yes, but please contact us within 2 days after you have ordered and as long as the shipping has not yet been completed.
Can I return the product?
We have carefully curated all our products and we love to bring the best to you. In the case you are not happy with your item, you can choose to return it.
If the return is due to a change of opinion, the customer has a period of 14 working days from the moment of receiving the products and must notify me in advance via email: lacasadefreja@gmail.com
The return product will be accepted if it is in perfect condition, in its original packaging and within the return time previously indicated. If the product is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping costs.
How do I return the product if it has arrived defective?
Our frazadas (rugs) are 100% handmade, there might be some imperfections, stains of dye or candle wax, since they are sometimes woven in the light of candles. Please understand these imperfections as part of its process creation.
Can I cancel an order?
Yes, you can request a cancellation if you notify me via email: lacasadefreja@gmail.com within 24 hours of purchase.