LaceandWillow

Stickers for the Happiest of Planners

South Plainfield, New Jersey | 96 Sales

LaceandWillow

Stickers for the Happiest of Planners

South Plainfield, New Jersey 96 Sales On Etsy since 2016

5 out of 5 stars (13)

Announcement   Hey there, fantastic human.

Thanks for stopping by and visiting my shop! We’re super new to the scene, but I promise you won’t be disappointed. Find us on Facebook and Twitter as LaceandWillow and Instagram as Lace.Willow. We're the one and only. ;)

I don’t always offer customs, but if you have a suggestion please feel free to send me a message!

Current processing times are 1 - 2 weeks, but most orders ship a lot sooner. Unfortunately we do not offer international shipping at this time.

Check out my social media accounts to stay up to date on all things Lace & Willow!

Announcement

Last updated on Jan 1, 2019

Hey there, fantastic human.

Thanks for stopping by and visiting my shop! We’re super new to the scene, but I promise you won’t be disappointed. Find us on Facebook and Twitter as LaceandWillow and Instagram as Lace.Willow. We're the one and only. ;)

I don’t always offer customs, but if you have a suggestion please feel free to send me a message!

Current processing times are 1 - 2 weeks, but most orders ship a lot sooner. Unfortunately we do not offer international shipping at this time.

Check out my social media accounts to stay up to date on all things Lace & Willow!

mintfoxmeadows

Contact shop owner

mintfoxmeadows

View all 58 items

Reviews

Average item review
5 out of 5 stars
(13)
See reviews that mention:
quality 4 shipping 4 customer service 2
View all 13 reviews

About

Planning can be frustrating, but it doesn’t have to be.

Hey there!

Lace & Willow is a joint effort between my fiancé and we are so excited to have you here! My name is Caitlyn and his name is Chris. We sometimes refer to ourselves as C Squared which is fitting in many ways. We’re a very happy go lucky couple and both enjoy planning. I might have brought him over to the dark side, but it’s totally nice to have a constant planner friend! We had been considering the sticker shop route for a while and recently we decided now is the time.

We’re both super geeky, love anything and everything space related, but most of all we both have a love for art and creating. Chris comes up with the ideas and I just create them. :)

We focus entirely on The Happy Planner and their line of planners! While many shops have stickers that can “fit” in The Happy Planner, not many create stickers that truly fit 100%! Our goal is to make sure that your stickers work for you and help create beautiful and functional spreads. We understand how frustrating it is to visit a shop, fall in love with a kit, but realize the stickers will not be a true fit.

We don’t always do custom orders, but feel free to send us a message anyway! There are a lot of stickers to be made and chances are it was on our list anyway. ;)

If you have any questions or concerns with your order or while placing and order, do not hesitate to contact us! We want to make sure that you’re leaving happy and excited about your order.

Thank you!

Shop policies

More information

Last updated on Jan 5, 2019
Frequently asked questions
How do your orders ship?

All orders ship First Class with tracking in a rigid mailer with the exception of vinyl name decals.

Due to the size and nature of vinyl name decals they are shipped first class in a cardstock backed paper envelope. You have the option to purchase with tracking at checkout.

Do you accept exchanges or offer refunds?

Yes and no. We accept exchanges or offer refunds ONLY on tracked orders, with proof of damage. My goal is to make sure that you are happy with your order.

We do not offer exchanges or refunds on custom orders or orders shipped without tracking.

I just received my decal with the wrong name/word. What can I do?

When checking out, please make sure that your name/word is correct. If you made an error upon check out, please message RIGHT AWAY as most times orders are started as soon as they are received. We copy what is written directly from your order.

What is your turn around time?

Our current turn around is set to 1 - 2 weeks, but often will ship much sooner than that. Please see shop announcement for any possible updates on timing.

My order has not arrived/my address has changed. Will you resend my order?

There are many situations that can affect shipping times, but once the order leaves I am not in control of what the USPS may do. If the address is not correct, I can not change where the order ships.

Unfortunately without tracking I can not assist in finding your order.

We are not responsible for lost mail, misdeliveries, incorrect addresses or otherwise delayed shipment.

If the order returns back to us then we will send you a message. You have the option to reship the package at your cost. This fee will be $5.

We do not enjoy the postal service either, but options are limited. We hope that you understand that it is a frustrating situation for both parties and will assist where we can.

I'm international. Will you ship to me?

Unfortunately not at this time. Lace & Willow would love to expand out to our international customers, but we want to be educated in correct shipping methods. We do not want you to incur additional costs by shopping with us other than what is mandated at bare minimum (if at all).

Do you do custom orders?

Not usually, but send us a message anyway! Depending on the sticker requested we might be able to accomodate.