lacethread

handsewn pieces that you simply must have

14 Sales

lacethread

handsewn pieces that you simply must have

14 Sales On Etsy since 2009

0 out of 5 stars
(8)

lacethread is taking a short break

Loading
lacethread

Contact shop owner

lacethread

Reviews

No reviews in the last year

Anonymous on Dec 4, 2010

5 out of 5 stars

Earring arrived bent/broke. They were super nice & understanding and sent me a second pair. Still arrived bent, but in better shape than the last.

Anonymous on Sep 21, 2010

5 out of 5 stars

Anonymous on Aug 24, 2010

5 out of 5 stars

The cutest earrings EVER! LOVE the and can't wait to show them off!!

View all 8 reviews

Shop policies

Last updated on March 1, 2011
hellohello! My boyfriend and I opened this shop after getting hooked onto lovely fabrics and making little items such as earrings and pouches out of them. We aim to please you, making each item unique with as much patience, inspiration and love as we can give (:

We hope you enjoy your experience here with us, and help us by spreading what you've found with your loved ones so they can enjoy our creations as well!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Singapore:
Singaporean customers have the option of paying via PayPal or direct bank transfer. Should you wish to pay via direct bank transfer please notify us before purchase and an email invoice will be sent out with details of our bank account. Please reply to this email once payment has been made with your internet banking reference and name used for the transfer. Do note that each item is listed in US$ and will be converted at www.xe.com into Singapore $ upon completion of item and will be sent along with the email invoice containing bank information.

Worldwide:
We currently only accept payment via PayPal. Do note that you only require a credit or debit card to use PayPal, which means that you can still shop without a PayPal account! Yay (:

Money Order/Personal Cheques:
This method of payment is not preferred, so if you're insistent on doing so, the responsibility is on you to get the payment to reach us. Items will not be sent out until the payment is cleared.

*Please note that we require payment to be made within 24 hours upon invoice being sent out.
*All taxes (should there be any such as those incurred at customs) will be born by the buyer.
*Should an item be canceled after confirmation of purchase, 60% of retail price will be charged to cover losses (for custom orders).
*There will be no refund once full payment has been made.
Shipping
Most of our items are shipped via regular airmail services, for both international and local customers.

Postal insurance and registered mail are not included in our shipping quote, but can be arranged should you want it. For mailing options other than regular airmail services, please contact us prior to purchasing.

Do note that we currently ship from Singapore, which means that if you're anywhere else other than on this small island, your items may take awhile to reach you.

We generally ship within a week from receiving payment, but don't worry, we always try our very best get it out the first instant that we can (: We will inform you when we're going to ship the item, usually within 48 hours of completion. However, we are not responsible for postal delays, and it would be on the onus of the customer to purchase early enough to ensure item arrives in time for an event (or any dateline that you might have). Having said that, should you be in any real rush of an item, please do let us know and we'll accommodate your request as best as we can.

Please email your address to lacethread[@]gmail.com upon payment so that there would not be any confusion in this area.

We will do everything our power to ensure proper packaging of items before sending it to the mail, including filling out appropriate custom forms for international mail and padding delicate items. However, we are not responsible for damages that occur during the course of shipping as well as for fees or custom dues that are inccured.
Refunds and Exchanges
We do not use sewing machines and thus our products could be rather fragile at times. We will do all we can to ensure top notch quality of our products, but should the threading come loose, a little everyday sewing should do the trick (:

However, should you be unsatisfied with our creations for some reason, do not hesitate to contact us and we will do our best to work something out.

Should there be a return for any reason, the buyer will have to bear the cost and responsibility during the course of shipping (to and fro), including appropriate packaging.

Currently, we do not provide a refunds policy. We will, however, exchange defect items at our discretion. We do not cover postage mishaps or damage caused during shipping because we will take every care to protect our items from the stresses of shipping.

Should you require an exchange to be done on your item, please drop us an email first before sending the item back. Postage will be borne by the buyer.

In case of item being a limited edition, exchange will be done with another item of equal price. If you request for an item of a higher price, the difference will be borne by you. If you request for an item of a lower price, the difference will not be refunded.
Additional policies and FAQs
Our products are made entirely by hand, and so will not compare in strength to factory produced items sold in commercial shops. Please treat our products with care and gentleness. It will not stand up to rough use or extreme force. However, rest assured that we try our very best to ensure that all our products perform their intended function and are made to endure normal day-to-day use.

Do not hesitate to contact us via convo or at lacethread[@]gmail.com for any unanswered queries!

We hope you had a pleasant time shopping with us, and please do spread your joy in discovering our creations with your family and friends <3