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Last updated on May 10, 2022

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Welcome to the whimsical world of Lacewood, my petite boutique of little lovelies to lighten your life and add a little love to the simple things of day to day! It is my hope that the things you find here will catch your fancy, call to you to take them home, and sing to you every day. Simple things made beautiful, to make you smile, to remind you that even the simple things are special. Sometimes most of all.

Accepted payment methods

Returns and exchanges
Most of all, I want you to *love* what you buy here. I want it to become a part of your life, something that makes you smile every time you use it. Therefore it is extremely important to me that you are 100% satisfied. If for any reason this is not the case, please contact me so that I can make it right! All items are returnable within 2 weeks of the original shipping date, so long as they are returned in the same condition in which they were sold to you. Please contact me about returns as soon as possible so I know to expect your returned item. Once I receive your returned item, I will refund the entire cost of the item to you. Shipping charges, however, are not refundable, and you will be responsible for the cost of shipping the item back to me. Exceptions to this *may* be made in the unlikely case of items that are in some way damaged or faulty. If you have any concerns at all, please contact me so that I can address the situation. Whatever the problem, it is my utmost wish to resolve it to your utmost satisfaction.
Payment is expected within 3 days of sale. PayPal is my preferred method of payment; however I also accept checks and money orders sent by mail. No items will be shipped until payment is received or checks have cleared. This is the best reason of all to pay via PayPal -- you'll get your goodies fastest this way!
Items will be shipped within 3 business days, probably much sooner! I do not ship on weekends. Custom orders will of course take longer, as I have to make them for you before I can ship them (contact me for estimated time). Insurance is required on all items, and is included in the cost of shipping. So much love and time and energy goes into creating the items for sale here at Lacewood, and it is my dearest wish to see that the ones that catch your eye and your heart find their way safely to your door! Insuring all items protects us both from potential mishaps.

I *DO* ship internationally! I haven't figured out how all of that works yet, and some countries have import laws that may be of relevance to what I sell - but if you are interested, please contact me & I will gladly do the homework & figure it out for you. If I make it, and you want it, I want you to be able to have it! :-)
Additional policies and FAQs
CUSTOM ORDERS are welcomed here! If you love the feel but don't see the exact flavor you are longing for, send me a note and let's talk. Outside ideas and inspiration are a wonderful thing, and I'd be honored to hear from you!

RESERVING AN ITEM - If you wish to buy an item but cannot do so right away, I will gladly reserve an item for you at no cost for up to 2 days. If you have not purchased the item after 2 days have elapsed, I will need to un-reserve the item. If you wish to reserve an item for longer, you can put a 25% or $5 deposit on the item (whichever is greater) and I will hold the item for you for another week. This deposit is non-refundable but will be applied to the price of the item when you buy it. If you wish to put a deposit on an item, contact me and I will gladly set it up for you! :-)

Do you have ALLERGIES? All items in my store are hand-made in a smoke-free environment. I do, however, share my life with a cat (very furry), an angora rabbit (absurdly furry), and a husband (well, okay, not very furry at all. But I do share my life with him. Some geraniums too - but, well, nevermind.) For wooden or other smooth-surfaced items, this should not matter overmuch unless you are *extremely* sensitive, as these items are kept separate from my critters. Yarn and knitted items, however, may have more exposure to my various housemates. Angora is wool from my angora rabbit, so anything with angora in it is from my bunny! If you are allergic to bunnies, stay away from items containing angora fiber. However, if you are allergic to cats, rabbits, or husbands, you may wish to shop elsewhere in any case, as they do tend to lend their assistance from time to time and I want my customers to stay happy and healthy!

And remember -- most of all, I want you to be 100% satisfied with what you find here. If, for any reason at all, you are not completely and utterly in love with your purchase when you receive it, please contact me immediately. I will do absolutely everything within my power to make it right. No exceptions.