lacunalunajewelry

Lacuna Luna Jewelry

141 Sales

lacunalunajewelry

Lacuna Luna Jewelry

141 Sales On Etsy since 2011

5 out of 5 stars
(42)

Announcement   Thank you for visiting Lacuna Luna Jewelry on Etsy. Visit my homepage at www.lacunalunajewelry.com and sign up for our newsletter by email to receive discounts and other promotions. It is located on the bottom right hand side of the page.

Announcement

Thank you for visiting Lacuna Luna Jewelry on Etsy. Visit my homepage at www.lacunalunajewelry.com and sign up for our newsletter by email to receive discounts and other promotions. It is located on the bottom right hand side of the page.

Tana Sramek

Contact shop owner

Tana Sramek

Reviews

Average item review
5 out of 5 stars
(42)
eviesurratt

eviesurratt on Nov 8, 2016

5 out of 5 stars

I This Necklace is absolutely beautiful!!!! Luna is a wonderful person to work with!!! And I am looking forward to working with her in the future!!! Thank you so much Luna for all you do, and your thoughtful ness you use while working with the public!! God bless and best wishes! Love Evie

Elizabeth Dedge

Elizabeth Dedge on Feb 3, 2016

5 out of 5 stars

This is one of the most exquisite pieces of jewelry l now currently own! I took two pictures and both times it looked to be a different color. The stone is a combination of violets blues and indigos making it even more lovely.(what can I say blues and violets are my favorites) It has a little wait to it but is very comfortable and the chain is thick with a good strong clasp. I would definitely order from this shop again:D

View all 42 reviews

Shop policies

Last updated on February 3, 2016
Customer Guarantee:
I guarantee my jewelry to be unique, limited edition creations of the highest quality (none of my pieces are mass produced). Visit my homepage at www.lacunalunajewelry.com and sign up for our newsletter by email to receive discounts and other promotions. It is located on the bottom left of the page.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
I currently accept direct checkout, PayPal,and money orders. I do offer layaway. Please feel free to contact me for layaway options.
Shipping
All of our items ship insured priority mail for quick and safe delivery. Most of our items ship within two buisness days. A tracking email will be sent to you once your order leaves our studio.
Refunds and Exchanges
Due to the nature of my business, custom made orders (items made to a particular person's specifications), I cannot offer refunds. People have different tastes and the item designed for one may not be right for another. One of a kind items are refundable. If for some reason you are unhappy with your One of a kind item and would like to send it back, please be sure to email us first within 24 hours of receiving your item. You will need a prior email return authorization, a return shipping address will be provided at that time, then the item must be shipped back insured and in all the original packaging and in unworn, new, resellable condition. Return authorization numbers must be obtained within three business days. Returns of this nature, can be exchanged for like items, or refunded (minus a 15% restock fee. Shipping & handling is non refundable). Please insure your return; we cannot be responsible for lost or misdirected returns/packages
* We Do Not accept Return/Exchanges on custom orders or after the specified time frame listed above. We Will NOT accept any Returns that do not have prior email authorization, so please contact us first before shipping anything back.
Problems or Damage:
* If you ever have any problems with a piece, please email us ASAP so that we can make a prompt repair. (Please read further)
* If it comes to you damaged in any way (starting from the outside of the box). You must contact the carrier within 24 hours to make a damaged freight claim. You will need the Delivery confirmation number given in the original email shipment confirmation. So please retain all email order & shipping confirmations for your records, as these are your order receipts. (Receipts are not sent with the item creations).
* It may be the fault of the carrier & action against them may need to be taken.
* If there is a problem early on or the creation comes to you not right, or breaks immediately and to no fault of your own, please contact us immediately and we will repair it at no cost. (This hasn't happened yet / knock on wood, but once in a while findings give out even when they are new.)
* If it becomes damaged after normal wear and tear, and over time, we will fix it for a small fee covering parts, labor, & return shipping cost. Further info can be discussed with email contact.
* Any repairs will have to be shipped back to us insured and properly packaged. Never ship anything back without prior authorization from Lacuna Luna Jewelry.
* Order Cancellations: Cancellations must be made within 24 hours of order placement. (This cannot be done if the design has already been shipped and a shipping email confirmation has been sent).

* Our goal is to exchange, modify, or repair if necessary. All prices are in U.S.dollars, U.S. funds only! Prices and terms are subject to change without notice.