ladybirdlikes' Shop Policies
Hello, and thank you for visiting Ladybird Likes. I hope you'll like what you see - make sure to check back often as we are always adding new things!
We can accept payment through Paypal, or through Etsy's Direct Checkout service. We are also delighted to accept Etsy gift cards!
If you wish to cancel an order please contact me - if your order hasn't already been shipped we will be happy to cancel it and refund you.
Orders will be posted within 3-5 working days of receiving payment. Please note, this does NOT include made to order items such as our bow ties, bow necklaces, banner necklaces, and badge cards, which will take up to7 working days.
UK orders are sent via first class Royal Mail. Delivery time is estimated at 1-3 business days, however it may take longer than this, particularly during busy times.
International orders will be sent via air mail, and may take anywhere from 1-3 weeks depending on their destination.
Please note that while I always endeavour to post items as promptly as possible, I have no control over the time they take to be delivered.
Refunds and Exchanges
If there are any problems with any item purchased from me, please don't hesitate to contact me. Although I package my items well, in the event that an item arrives damaged I will either send a replacement, or issue a refund, but only once the faulty item has been returned.
Additional Policies and FAQs
I'm happy to also offer most of my handmade items for wholesale, and am currently selling through a small number of independent boutiques around the UK. For more information on becoming a wholesaler of Ladybird Likes please drop me a line at ladybirdlikes [!at] hotmail.co.uk
Last Updated July 18, 2014