ladybuq

LadybuQ Art - Handmade Leather Bags and Purses

Rzeszów, Poland
|
| 6,866 Sales | 5 out of 5 stars 5 out of 5 stars

ladybuq is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Visit our workshop and listen to our story here:
https://www.youtube.com/watch?v=UbgnBfVpSS0
(copy the link and paste it to your internet browser)

Working with leather is our passion. Each of our products is designed and created by us. We do not rely on mass production but we enjoy creating always new and unique designs.

In our workshop we use only natural, well-selected leather. We love to work with leather with unusual texture and compelling colours. The leather we use is easy to maintain, resistant to small scratches and dirt. Smelling raw leather, simplicity of creation with the combination of traditional leather crafting and unique design, is something that we love.
Ours bags have their own souls, and we love them.

Announcement

Last updated on Nov 29, 2021

Visit our workshop and listen to our story here:
https://www.youtube.com/watch?v=UbgnBfVpSS0
(copy the link and paste it to your internet browser)

Working with leather is our passion. Each of our products is designed and created by us. We do not rely on mass production but we enjoy creating always new and unique designs.

In our workshop we use only natural, well-selected leather. We love to work with leather with unusual texture and compelling colours. The leather we use is easy to maintain, resistant to small scratches and dirt. Smelling raw leather, simplicity of creation with the combination of traditional leather crafting and unique design, is something that we love.
Ours bags have their own souls, and we love them.

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Etsy automatically translates most text on the site to your preferred language.

See in original language

LadybuQ Art

Contact shop owner

LadybuQ Art

Reviews

Average item review
5 out of 5 stars
(2519)
See reviews that mention:
Loading
Loading

About ladybuq

Sales 6,866
On Etsy since 2011

LadybuQ Art beginnings

It all started a few years ago, when I was looking for a job. I didn’t have an idea of what I want to do for a living. One day, I took seriously saying “do what you love”, so I sat down and started wondering what I really enjoy doing. I realised that since I was a teenager, I’ve loved visiting a local upholsterer and working there with leather.

My wife, Basia was working at a store that time, but she used to design, sew, and redesign clothes for pleasure.

At first, we decided that she will help me afterhours with my new idea. We made our first bag of her old leather jacket, just to give it a try. On the first day that Basia took the bag to work, her friend immediately wanted to buy it. Soon we had a few other orders, and after just a few weeks, my wife decided to quit her job and engage in our project full-time.

Now we are selling our bags all over the world. We are always over the moon to receive pictures of our designs from their new homes.

Shop members

  • Barbara

    Main Designer And Lead Manager

    My passion for design started thanks to my late Mom. As a little girl, I discovered a full wardrobe of her dresses. I started with small adjustments to be able to wear them, and I ended up redesigning almost every piece of clothing I own.

  • Darek

    Owner, Designer, Maker

    I am a husband, father of two boys who since few years does what he loves. I have family close together and work - create beautiful natural leather bags. Smelling raw leather, traditional work handbags and unique design, it's something that I love.

Shop policies

Last updated on June 23, 2022
Work with the leather is my passion, all parts of each handbag are design by my hand. In my work I use natural and the best quality leathers. All my products are original, durable and very well made. Because of the fact that I am a not mass manufacturer, each bag can be a bit different (color of the leather , metal brass, logo can be little different or can be place or different place on the product, )

Barbara

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Payment

ALL PAYMENTS MUST BE RECEIVED WITHIN 3 DAYS AFTER PURCHASE.



IF YOU HAVE ANY QUESTION FEEL FREE TO ASK.



We reserve a right to refund the costs of the bag within 7 business days from the date of requesting the refund.

Shipping

We require phone number to send a package - please make sure that you will send me your phone number - it is required only for shipping purposes, so that the carrier can contact you in case of delivery issues.
If you don't provide me your contact number within time the package is expected to be shipped, the package will be sent without the number. Remember: if the carrier is not able to contact you because of lack of your phone number, the package will return to me. In that case, all shipping cost included return costs, custom fee costs, etc. are covered by the buyer.
In case when the buyer refuses to provide phone number that's neccessary to ship the package, we reserve a right to cancel the order and refund the received money back to buyer.

The production time depends on the quantity of orders and can change - you will get informed about it in such a case.

Production time for items made to order and custom orders is 3 to 15 business days.
Please make sure that the adress where the order has to be send is correct.
We're not responsible for shipping if we were given wrong shipping adress.

-----------------------------------------------------------------------------------------------------------------------
We use FedEx and UPS shipping.
-------------------------------------------------------------------------------------------------------------------------

If you're afraid that your package might not be delivered on adress that you gave us, or you have a problem of packages not being delivered to your address, you can ask us for sending the package with Electronic Signature. If you'd like us to send the package as mentioned, you can contact us in that case not later than 2 days after placing an order.

After receiving the tracking number, the customer loses the option to cancel the order with an immediate refund. The parcel which is on its way to the customer, cannot be withdrown or stopped by us.

-------------------------------------------------------------------------------------------------------------------------

If the package is not picked up, all shipping cost included return costs, custom fee costs, etc. are covered by the buyer.

International customs: It might be possible that your country requires additional applicable duty or taxes. Those additional costs have to be covered by the customer.

-----------------------------------------------------------------------------------------------------------------------
We are not able to monitor our shipments. In the event of problems with the shipment or customs clearance, please inform us about any problem with the carrier. You can track your package thanks to the tracking number you receive when the order is ready to ship.

Additional policies and FAQs

FAQ:
Q: Can I change the color of the bag, straps, accessories? How to order a bag in a different color from the one available in the offer?
A: Yes, you can change the colors of the bag, straps, accessories. In order to change the colors, choose an option available in the offer or contact us!

Q: Can I change the size of the bag so it meets my needs?
A: We strive to make our products available in many sizes. If you want the bag to be made in a different size than available in the offer, contact us.

Q: How to place an individual order?
A: Simply write to us and agree with designer on the order details. Your individual order will be waiting for you in our store.

Q: Can I change the length of the straps?
A: Yes in order to do that, you should contact us BEFORE placing an order, to determine, the length of the straps.

Q: Can I order an additional divider inside the bag, or an extra laptop holder?
A:Of course, there is such an option in our studio! To do that, please contact us and provide the dimensions of your device.

Q: Can I order a lined bag?
A: Yes of course. To do that, use the "Personalization ".

Q: Can I adjust the size of the purse to my laptop?
A: If the sizes available in our offer does not fit your device, contact us, and we we will adjust the dimensions of the bag to your device.

Q: Do you offer Return Label?
A:Unfortunately, we do not offer this option in our store. Shipping lies with the customer.

Q: Can I change the straps in the purse so that they are adjustable?
A: The possibility of changing the straps to adjustable ones is dependent from the handbag model, therefore prior contact with us is required.

Q: Can my bag be made in a lighter version?
A: In most models, yes, but please contact us in advance to determine if the handbag model you choose can be made in a lighter version.

Q: Can I can add footers, an additional key lanyard inside the bag, or bag-colored wallet?
A: In the case of add-ons that we offer, they will be available in the "PERSONALIZATION" tab. If the add-on is not available, contact us.

Q: How to determine if the colors I choose match each other?
A: In case of prior contact, we are able to send a photo of example types of leather, we also offer our experience in selection appropriate color combinations.

Q: Is buying in your store a safe purchase?
A: Of course! This is evidenced by hundreds of positive customer reviews from around the world. You can see all opinions about our products on the main page of our store.

Q: How can I track where my parcel is?
A: You can track all shipments that are sent by us on the carrier's website using the waybill number or via the Etsy application.
-------------------------------------------------------------------------------------------------------------------------
All changes in Custom orders must be agreed with seller before placing an order.
Each change must be described in a note from the buyer.
If this information is not there, unfortunately, the changes will not be executed.

Please notice that custom orders cannot be returned !

All products sold by LadybuQ Art Etsy Shop are brand new. LadybuQ Art informs that goods offered in the shop are handmade.
Each product offered in the shop is manufactured only after the order is placed by the customer.

-------------------------------------------------------------------------------------------------------------------------

If the leather fittings doesn't meet our requirements and quality standards, we reserve the right to change type of leather fittings for a different type in the same color composition (antique gold or silver) without contacting the buyer. We are doing it only in good will to make you happy with your purchase.

If the zipper raises any objections or the certain type of zipper in unavailable to be purchased for us we reserve a right to use different type of zipper without contacting the buyer. It is always done in good will to make the customer be pleased with purchased product.

If zipper that we used doesn't meet our requirements and quality standards, we reserve a right to change the type of fastening without contacting the buyer. We are doing it only in good will to make you happy with your purchase.

The color of the zipper may differ dependably on availability although it will always be matched with the color of the product.

-------------------------------------------------------------------------------------------------------------------------

The choice of colors inside the compartments of my products is random.

IF YOU ARE NOT SATISFIED WITH THE PRODUCT PLEASE LET ME KNOW BEFORE LEAVING A NEUTRAL OR NEGATIVE FEEDBACK. I WILL GLADY WORK WITH YOU TO CORRECT THE SITUATION.

--------------------------------------------------------------------------------------------------------------------------

In custom orders, the price of every single orders is set individually by the seller. Any coupons and discounts that are not establised with us before placing an order do not apply.

--------------------------------------------------------------------------------------------------------------------------

Products from categories "Ready to ship 1 - 3 days" and "1 DAY SHIPPING!" are products that are already made and ready to be shipped. If you purchase product from this category along with additional personalization the time of making an order may be extended.

When working on a customized order, we reserve the right to extend the delivery time depending on the complexity of the order.

Additional accesories that were ordered later than the bag you already own, may differ in color due to the nature of the material used.

Over time, the product may change its color due to the nature of the material used.

We reserve the right to extend the processing time to discuss with you additional details of the order.

All custom orders are being realised only after the payment is booked.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. 
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests or to my tax obligations (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements and to comply with my tax obligations. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I Dariusz Bełch, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at shop [!at] ladybuqart.pl
Alternately, you may mail me at:
Dariusz Bełch , Kraczkowa 1079 A, 37-124 KRACZKOWA, Poland
See this Seller Handbook article for a sample privacy policy you can customize for your shop.