Lady Di's Creations

LadyDiCreations is taking a short break


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Quality 6 Shipping 11 Customer service 4

Shop policies

Last updated on February 3, 2011

Accepted payment methods

Returns and exchanges
Items are non refundable.

If an item does not fit, because you mis-measured, you don't like it or you changed your mind, that is not grounds for replacement. Once you purchase an order THERE ARE NO REFUNDS.

I am a very small company, so please choose wisely! I make every effort to photograph everything, and represent their colours as best as I can. If you need an exact match, convo me, and i will be happy to make arrangements to mail swatches to you first.
I accept payment through PayPal and US postal money orders. I do expect you to pay when you order. If you for any reason are not able to do so, or are having a problem with PayPal, please convo me and I will do all I can to help you out.

PayPal payments must be made within 72 hours or item will be re-listed and negative feedback will be given. Money orders and cashier checks must be received within 7 days. If there is a delay in payment via money order, please let me know and this may be extended. If you wish to cancel your order please do so within 48 hours so the item can be re-listed.

Payment must be made in full and have cleared before items are shipped.

All payments are in US Dollars.
I will always let you know when I have shipped your order. Once it has left my care I can not take any responsibility if undelivered.

Insurance is available at your request, let me know and I will adjust the invoice. If you would like insurance and/or track-ability, convo me prior to ordering, and I’ll specify the extra cost.

To keep your package light-weight and shipping costs to a minimum, items are shipped in a padded envelopes if small or padded cardboard box.

Packaging materials used are recycled bags, paper, ribbons, etc. in an effort to be environmentally friendly. If you prefer non-recycled packaging materials, let me know when you place the order.

I usually try to ship within 3 days, assuming payment has cleared, with the exception of weekends and holidays. If I for some reason can’t do this, I’ll let you know through a convo.

If your Etsy and PayPal address differ, please let me know which one to use in ‘message to seller’ during checkout. If you do not notify me the item will be shipped to your Etsy address.

I use USPS however if you prefer a different carrier, let me know and I will adjust the charges if necessary.

Typically I will refund you any excess shipping costs when you purchase multiple items. It can sometimes be risky to discount "additional items" so after I have been to USPS I can give a prompt payment via PayPal.

Feedback is greatly appreciated. I love to hear that you are enjoying your purchase.