LadyLorienDesigns

Handcrafted Costumes, Clothing & Miniatures

Colorado Springs, Colorado

LadyLorienDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LadyLorienDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 28, 2018
Welcome to LadyLórienDesigns! As an artist and designer, I am inspired by creation and emotion. Each item is handcrafted in my home studio, with special attention given to quality and detail. It is my hope that the things I make will allow you to express your uniqueness and value.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 45 days of delivery
Ship items back within: 60 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I value integrity and honesty and desire your 100% satisfaction with your purchase. Please read the item description carefully and I encourage conversation about any questions you may have. If you receive an item and have any issue at all please contact me before leaving feedback so the situation can be remedied...your satisfaction is a tremendous priority to me. I also understand that little ones may love a costume hat to pieces so contact me at any time during the life of your item for repairs. The only cost to you would be shipping.
Payment
At LadyLórienDesigns, payment is accepted through Paypal and ETSY gift card. If payment is not received within 72 hours and other arrangements have not been made, the item will be relisted.
Shipping
All of my items are made to order or custom. Your item will generally ship within 1 week (excluding holidays and Sundays) of confirmed payment to the address provided on ETSY not Paypal. In some instances it may take longer for shipment but in those cases the time frame will be included in the listing.

All US domestic orders are shipped FedEx 3 Day Express mail with delivery confirmation. If you have need of expedition or a different shipping method, please contact me. A faster method will likely incur extra charges.

I am happy to ship internationally, however will not mark any item as gift in order to avoid fees...and all incurred duties, tariffs, or customs fees are the responsibility of the buyer. Be sure to check with your local post office or customs office to find out more information. Please note shipping may take up to 5 weeks for delivery.

Each item will be wrapped individually, however I will combine items in order to conserve packaging materials (unless you specify to the contrary). Any delicate items will be nestled safely to avoid breakage upon shipment.
Additional policies and FAQs
CUSTOM ORDERS...I am happy to accommodate your needs and willing to converse about personalization or modifications. Payment will be required prior to beginning the work. Any custom items may not be returned.

FEEDBACK...I encourage you to leave feedback about your order on ETSY. It communicates to me, as well as others, that you are pleased with your merchandise.
I also LOVE seeing my costumers with their purchases. Tag me on Instagram and share the whimsy!
@ladyloriendesigns

UNIQUENESS...As each item is made to order and handcrafted, some slight variations are to be expected.
Privacy
I will not use your information for any reason other than private conversations between us, or unless you give me permission to post your photo in my shop or on Instagram.