LadyLucaze

More Than Words...

LadyLucaze is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LadyLucaze is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 14, 2011
"Some beautiful things are more impressive when left imperfect than when too highly finished."

-François de La Rochefoucauld,

Accepted payment methods

Paypal
Returns and exchanges
I would like every customer to be completely satisfied with each order. If, for any reason, you are unhappy with your purchase, please let me know as soon as you can. I will make an arrangement for an exchange or refund. Shipping fees are non-refundable.

~~The item comes with a 30-day full refund warranty. Defective items can be returned for exchange or refund

~~Defective products exchange must be made within 30 days from the date of purchase

~~Return package must contain all ORIGINAL packaging materials and accessories

~~Warranty does not cover improper use of the product
Payment
Payment should be made within 48 hours of checkout. I accept debit and credit card payments through PayPal. You can use your credit or debit card card on PayPal without creating an account. Transactions that are not completed within 24 hours are canceled, the items are relisted, and appropriate feedback is left.

PLEASE NOTE: If you choose to pay using a money order, your item will not be shipped until payment is received. Please allow for this extra time when waiting for your purchase.
Shipping
I ship all items USPS first class, which usually takes 2-5 days within the U.S., and 7-14 days internationally. If you need something sooner, contact me and I can set up a listing with priority shipping for an additional charge. I take great care to ensure your purchase will arrive safely and quickly.

I ship all orders within 48 hours of payment (excluding weekends and holidays).

PLEASE NOTE: If you choose to pay using a money order, your item will not be shipped until payment is received. Please allow for this extra time when waiting for your purchase.
Additional policies and FAQs
All items come packaged in a gift box and tied with bow. If there are any other gift additions that you would like please contact me in advance and I will make every effort to prepare your item to be given as a gift. This could include gift wrapping for a specific occasion and handwritten cards with the message of your choice.