laeklee

Newton, Iowa · 24 Sales

Shop owner

Laek lee

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Laek lee

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Laek lee

Reviews

No reviews in the last year
  • Danyelle Risinger

    Danyelle Risinger on Nov 29, 2014

    4 out of 5 stars

    Had an issue with the item, but the seller was prompt in addressing my concerns. Would purchase from seller again.

  • jricciovt3

    jricciovt3 on Apr 21, 2014

    3 out of 5 stars

    Shipping took 6 weeks. But product was good when it finally arrived. Seller communicated promptly and explained the delay.

  • Lisa Nichols

    Lisa Nichols on Jan 14, 2014

    5 out of 5 stars

    I can't speak highly enough on behalf of LaekLee! Simply stated, AMAZING!!! The product was superb and the customer service was phenomenal! If you've ever had any doubts about an Etsy store, you don't have to worry about this one. This team ensures your happiness! They're all about quality and the providing the ultimate service to you! I ordered the 6-8 Letter Name Board. It's beautiful! High quality! Exactly what I was looking for in the perfect custom gift! Thank you, LaekLee!!!

View all 5 reviews

Shop policies

Last updated on September 12, 2014
Welcome to laek lee! So glad you came!
We want to take care of our customers in any way we can! If you have any questions about the personalization of an item please feel free to contact us! We would love to make something truly unique for you!

Follow us on Facebook and Instagram at Laeklee

Thanks so much!

Accepted payment methods

Returns and exchanges
Due to the nature of our products we DO NOT offer refunds on personalized items

If the item is damaged during shipping or is incorrect in any way please contact us immediately so we can remedy the situation.
Payment
We accept paypal payments. Paypal is the safest and easiest method for online transactions. Did you know that you can pay using a credit card through paypal without creating an account! You can find Etsy purchase guidelines here: http://www.etsy.com/help_guide_checkout.php
Shipping
VERY IMPORTANT::: We ship to the ETSY shipping address. Please make sure the shipping address you supply on Etsy is correct! We do not use paypal shipping addresses.

We ship all items through UPS.

We are not responsible for damage and/or loss of your package once it has left our hands. We take care to package every order so that it will get to you safely. We are not responsible for the way in which the shipping service handles your package. To help insure against loss and/or damage we suggest that you purchase insurance for an additional charge. Please message us before ordering, so that we can quote you a price and add it to your total. UPS includes the first $100.00 of insurance at no additional charge.

We currently DO NOT ship internationally. CONTINENTAL US orders only.
If you live in Hawaii or Alaska and want to order please contact me directly as your shipping costs are significantly higher

Please expect Two to Three weeks turn around time on your items. Each item is given our full attention and can take up to two weeks to finish. We will contact you via Etsy conversations to let you know when the item has shipped!

If you need a rush order for any reason we can certainly do so but a added cost will incur. Again contact me directly so we can make sure to get your item out right away!
Additional policies and FAQs
Please make sure to double check the information you provide for errors. All items will be made from the information YOU provide!
If you have any questions feel free to ask!

Thank you!!
Laek lee