laelsunrisejewelry
LA, California
Shop policies
Last updated on
March 12, 2020
Welcome to Lael Sunrise Jewelry!
Thanks for stopping by my shop! My name is Lael and yes my middle name is indeed Sunrise! I always wanted a creative outlet and about 2 years ago I finally found my passion!!! It all started on my hubby and I's wedding anniversary. He had bought me a necklace at a high priced boutique. Although I loved it, I felt he had paid way too much for it. I decided to try and make a necklace just like the one he bought me to see exactly how much it would cost to make the piece. I had so much fun making it and found I could do so for half the price. I decided to make another and another and another. Soon enough I was making an entire collection! To help finance my new hobby I decided to have a christmas boutique and showcase my new creations. I made sure my prices were fair. That is still extremely important to me.. I was so delighted when I ended up selling almost all of my jewelry! Since then I have been making jewelry every chance I get. I am a mom of 2 small kids and a registered nurse part-time. My priority is to be home most of the time with the kids and this jewelry gig is helping me do just that. I am realizing my greatest life! One that is genuine, honest , fruitful and beautiful!! I am so glad to join etsy and can't wait to connect with prospective customers! I want you to be happy with your purchase. Please read all policies and item descriptions before making any purchases, and please feel free to convo me if you have any questions.
Peace and blessings, Lael Sunrise
Thanks for stopping by my shop! My name is Lael and yes my middle name is indeed Sunrise! I always wanted a creative outlet and about 2 years ago I finally found my passion!!! It all started on my hubby and I's wedding anniversary. He had bought me a necklace at a high priced boutique. Although I loved it, I felt he had paid way too much for it. I decided to try and make a necklace just like the one he bought me to see exactly how much it would cost to make the piece. I had so much fun making it and found I could do so for half the price. I decided to make another and another and another. Soon enough I was making an entire collection! To help finance my new hobby I decided to have a christmas boutique and showcase my new creations. I made sure my prices were fair. That is still extremely important to me.. I was so delighted when I ended up selling almost all of my jewelry! Since then I have been making jewelry every chance I get. I am a mom of 2 small kids and a registered nurse part-time. My priority is to be home most of the time with the kids and this jewelry gig is helping me do just that. I am realizing my greatest life! One that is genuine, honest , fruitful and beautiful!! I am so glad to join etsy and can't wait to connect with prospective customers! I want you to be happy with your purchase. Please read all policies and item descriptions before making any purchases, and please feel free to convo me if you have any questions.
Peace and blessings, Lael Sunrise
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not completely satisfied with your purchase, or want a different size or style I do offer exchanges and refunds.
► I must be contacted within 7 days of receipt. Item must be in same condition as received, unworn and unused, in order to qualify for an exchange or refund.
► If exchanging I must receive item from buyer before I ship out.
► Refunds are given when item has been returned within 7 days of receipt. Once I have the item I will refund the amount minus shipping charges.
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PLEASE NOTE: I do not accept a return or offer refunds on any Custom Orders. If you receive your order and are not satisfied please feel free to contact me and I will do my best to work with you on a solution.
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► I must be contacted within 7 days of receipt. Item must be in same condition as received, unworn and unused, in order to qualify for an exchange or refund.
► If exchanging I must receive item from buyer before I ship out.
► Refunds are given when item has been returned within 7 days of receipt. Once I have the item I will refund the amount minus shipping charges.
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PLEASE NOTE: I do not accept a return or offer refunds on any Custom Orders. If you receive your order and are not satisfied please feel free to contact me and I will do my best to work with you on a solution.
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Payment
Orders will be processed once payment is made. It is expected that payment will be made as soon as the buyer commits. If payment is not made within 5 days the order will be cancelled.
******NEW TO ETSY??All you need is an email and user name to open an Etsy account. Just go to the "register" button at the top right of this page. After you register, an email will be sent to you immediately asking you to verify your account. Once you accept and click on it's link you can start shopping. It's easy with Etsy.
I accept payment from PAYPAL or any CREDIT CARD accepted by Etsy's Direct Checkout.
All CUSTOM/RESERVED ORDERS must be paid in full and in advance, prior to me making the items
******NEW TO ETSY??All you need is an email and user name to open an Etsy account. Just go to the "register" button at the top right of this page. After you register, an email will be sent to you immediately asking you to verify your account. Once you accept and click on it's link you can start shopping. It's easy with Etsy.
I accept payment from PAYPAL or any CREDIT CARD accepted by Etsy's Direct Checkout.
All CUSTOM/RESERVED ORDERS must be paid in full and in advance, prior to me making the items
Shipping
Orders will be shipped within 3-4 working days. If you have a specific deadline, please let me know so that I can best cater to your circumstance.
For Bridal orders please expect 1 to 2 weeks for delivery. If you would like tracking please specifiy at time of checkout by convo.
International orders are shipped as quickly as possible. International packages are shipped via USPS FIRST CLASS MAIL INTERNATIONAL. Shipping time averages 2-2 1/2 weeks for delivery but in some cases longer.
>>> Unfortunately there is no tracking after it has left the US.
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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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For Bridal orders please expect 1 to 2 weeks for delivery. If you would like tracking please specifiy at time of checkout by convo.
International orders are shipped as quickly as possible. International packages are shipped via USPS FIRST CLASS MAIL INTERNATIONAL. Shipping time averages 2-2 1/2 weeks for delivery but in some cases longer.
>>> Unfortunately there is no tracking after it has left the US.
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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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