laktjohnson

MadrinDesigns Handcrafted Jewelry FREE SHIPPING to US

Greenfield, Indiana · 504 Sales

laktjohnson

MadrinDesigns Handcrafted Jewelry FREE SHIPPING to US

Greenfield, Indiana 504 Sales On Etsy since 2008

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Kristin Trautmann Johnson

Contact shop owner

Kristin Trautmann Johnson

Shop policies

Last updated on February 3, 2011
Customer Service is my philosophy in running my Etsy shops. Let me know what I can do to make your experience better. I welcome all buyers and wish to make your purchase fast, easy, and rewarding!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I prefer payment through PayPal. Payment is expected within 2 days of purchase. You may cancel a sale by notifying me within 24 hours of purchase.
Shipping
I ship First Class Mail with delivery confirmation to the US through USPS. If you would like insurance, Priority Shipping, etc., please let me know.

International Shipping: I only offer International Priority Mail shipping for a flat rate of $11.95 for Canada/Mexico and $13.95 for all other countries. I have had one too many non-delivered or extremely delayed packages with no way to track them to still ship First Class International. I ship Priority to protect you, the buyer, and myself.
Refunds and Exchanges
Refunds are given if the item arrives and is drastically different from your reasonable expectation of your purchase. Exchanges will be granted if you are unhappy with the item for any reason. I am very willing to work with you to make sure your needs are met.

Custom orders are not eligible for full refunds. A refund of the purchase price minus a 30% restocking fee will be given.
Additional policies and FAQs
Please send any Alchemy or custom orders my way. I'll be happy to consider anything! Happy shopping!!