lalalaurie

If you are not satisfied with your purchase for any reason, please send me a message via Etsy within 2 days of receiving your order and we can work something out.

It's important to me that you're happy.

I accept payments via Paypal. With Paypal, you can pay using your own Paypal account, a credit card or e-check. . If you chose to pay with an e-check via Paypal, your item(s) won't be shipped until payment has cleared. Generally it takes 5-7 days to clear.

Please pay as soon as you make your purchase. Unpaid sales will be cancelled and re-listed after one week.

Once payment has cleared on an order of any ready-made pieces, they will be shipped within two business days.

Depending on their size, custom orders generally take two - three weeks to create and ship.

Orders are shipped by first class mail with delivery confirmation.

International orders are shipped by first class international mail. Please note that first class international packages DO NOT have tracking numbers. However, all international packages will be insured.

If you would like to upgrade to priority/express service, please let me know in the "comments to seller" section when checking out. I will calculate the cost of expedited shipping and insurance, and if you agree to pay the extra cost, I will send a revised invoice through PayPal.



*Special Note on International Delivery
Although most international packages are delivered within 2 weeks, it can take significantly longer for some to be delivered, especially when they are opened by customs. If your package does not arrive after 6 weeks, please contact me.
I am happy to ship internationally, but as a seller I am not responsible for any customs duty or tax charged by your government on imported goods into your country so please make sure you are aware of your country's import charges for goods.