LaLaShoes

Baby & toddler shoes, Women's ballet flats slippers

Zagreb, Croatia

LaLaShoes is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LaLaShoes is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on November 12, 2012
Welcome to LaLa! Shoes :)

I'm a trained product and graphic designer, and an artisan at heart. I believe both functionality and beauty lie in simple and clear forms. I enjoy using natural materials for my designs, play with texture, explore ergonomics, find the simplest elegant solutions.
Designing carefully and then producing something with my own hands is the best feeling in the world for me!

I decided to work only with natural and healthy materials, to completely support the idea of a natural and healthy lifestyle. I use only 100% wool felt that has the Oeko-Tex Standard 100 certificate, 100% linen, rmies, cotton, silk and other natural materials.

In other words, I want to put all my efforts in something I believe in, I'll be proud of and which I enjoy to do. I design and make all the LaLa! products and patterns by myself.
Returns and exchanges
If, by any chance (other than wrong size orders - please read the ➜ SIZE CHARTS in the item description and contact me if you have any question regarding sizes), you are not entirely satisfied with your purchase, please contact me immediately with details.

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Before issuing a refund or returning an item, please contact me so we can discuss the details.

Returns can be done within 7 days after reception, items must be returned in unworn and undamaged condition. The parcel must be sent back as Registered with a confirmation ticket and code #. If returning an item, please notify me with all the details about the parcel.
I will refund the item's price to you upon reception. I do not refund shipping costs, though.

Custom orders and items On Sale can not be returned and refunded.
Payment
Payments are done through 2Checkout, where you can complete your purchase:
✔ with PayPal (simply using your PayPal account)
✔ or using your Credit Card
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You DON'T need to register at 2Checkout to complete the purchase (it's optional).

➜ HOW to pay:
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1. Simply select 'Other' in the payment options during checkout, and I'll send you a 2Checkout invoice via email
2. Follow the payment link from your 2Checkout email invoice and then proceed to checkout and select your preferred method of payment (PayPal or Credit Card). You will have the option to pay in the currency of your choice during checkout.
4. Your secure order will be processed by 2Checkout.com, Inc. and a confirmation email about your payment will be automatically sent to your email via 2Checkout

2Checkout.com, Inc. is an authorized retailer of LaLaShoes, Croatia and it will process your payment safely.

➜ If you have any question regarding the payment process, please send me a message, I'll be glad to answer.
Shipping
➜ All the parcels are shipped via Registered Ground Mail or Air-Mail Registered - both include a Registered Mail confirmation ticket with a code number (insurance is not included). For most countries you'll be able to follow your parcel online; in most countries you'll also need to sign for the parcel (signature confirmation upon delivery).
All items are carefully packed in cardboard boxes and bubble envelopes.

If you prefer your parcel to be sent via Air-Mail Registered (a faster method) please send me a message (convo) before your purchase to inquire about shipping prices.

➜ If the shipping name and/or address don't match your Etsy name and/or address, please send me a message or write the correct address in the "Message to Seller" section during checkout.

➜ You will be notified via Etsy Conversation as soon as your order has been shipped, given an estimate shipping delivery time and the Registered Mail code # for your parcel. All items will be shipped the first Tuesday or Friday after I finish them, and upon received payment.
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➜ Note that the customer is responsible for any duty or customs charges or fees that may be charged by her/his country.
Shipping destination countries' Customs may delay delivery sometimes - this is completely out of my control, but fortunately, it happens very rarely.
Additional policies and FAQs
➜ Baby shoes
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If you're ordering BABY SHOES - please indicate the size you'd like to order in the "Message to seller" section during checkout. (please use the SIZE CHART in the item's description to learn more about LaLa! Shoes sizes).

➜ Women's ballet flats slippers
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If you'd like to order a custom made to measure pair of WOMEN's house shoes, I'll need your feet measurements and other feet-related details to make the shoes fit perfectly. I'll contact you via Etsy Conversation after purchase and provide detailed illustrated instructions.

➜ LaLaShoes Sizes
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For BABY shoes, you'll find detailed size charts in the items' description.
For WOMEN's Ready to Ship ballet flats, you can inquire about more size details via Etsy Conversation.
If you have any questions regarding LaLa! shoes SIZES, feel free to inquire - I'll be glad to answer.

➜ Production time
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You'll find an estimate for production time in the description of each listing - see info near the end of description

➜ Contact me
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Contact me if you have any questions, I'll be glad to answer - use Etsy Conversation [convo] or e-mail me at: lala.monde [!at] gmail.com) or info [!at] lalashoes.com

You can write to me in Croatian, Italian, Slovenian & English.
I can read French, but I can't promise a reply in 'good' French (sorry, I'll work on that).

➜ Privacy policy
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I take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. I will not sell or redistribute your information to anyone.


➜ Copyright
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All LaLa! shoes are under copyright and can't be copied in design, pattern, shape, color combination or other. Sales of the product do not transfer copyrights. You do not have the right to use, reproduce or copy my work without my permission.

Please, respect my creative work and the creative work of others.
All photos are property of LaLaShoes©. If you use any photo for a blog post or an article, please, notify me. Thank you!

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➜ As of today, November 10th, 2011, I became aware that copies of my original LaLaShoes designs are being manufactured in China and are offered in several shops on some big online selling venues.
The persons producing and selling the copies also re-branded the copies with two different brand-names (they're not called LaLaShoes) and are using exclusively my own pictures (downloaded without my permission from my Etsy store) to promote their copies (also watermarked with their "brand name").

Please, BE AWARE - if you see (recognize from the pictures) copies of my work being sold online on some big online selling venues (or on similar sites, other than Etsy) be sure they are illegal copies - I'm not the one who made the products nor I ever gave permission to anyone to copy or manufacture them or to use my photographs.