laleelandLDN

Cute little handmade shop run by mother and daughters💕

London, United Kingdom

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to our Etsy shop! If there is something you would like but cannot see, feel free to send us a message - I love designing and creating customized orders and more than happy to help you to create your perfect gift!

Announcement

Last updated on Aug 4, 2018

Welcome to our Etsy shop! If there is something you would like but cannot see, feel free to send us a message - I love designing and creating customized orders and more than happy to help you to create your perfect gift!

Items

 

All Items

Jess Elmslie

Contact shop owner

Jess Elmslie

Reviews

Average item review
4.5 out of 5 stars
(2428)
See reviews that mention:
Quality 157 Shipping 289 Customer service 191

About laleelandLDN

Sales 20,299
On Etsy since 2018

Shop members

  • Jess

    Owner, Designer, Photographer

  • Niki

    Maker, Marketer, Assistant

  • Lalee

    Shipper

Production partners

  • Raines Resin

    Stanmore, England

    ...

Shop policies

More information

Last updated on Dec 31, 2018
Frequently asked questions
Wholesale availability

Please contact me directly either through Etsy Conversations or laleelandetsy@gmail.com to enquire about wholesale availability.

Why haven't I been given a tracking number?

Standard shipping is by 1st class within the UK and Airmail for International orders, neither of which come with tracking. We do this to keep costs low.

When will my order ship?

My dispatch times are currently set at 1 to 2 business days for bracelets but up to 5 for frames (ie weekends not included). However, if you need an order more urgently contact me beforehand so I can try to speed up this process.

I've given the wrong address!

Please contact me as soon as possible if this happens! If the order hasn't shipped yet it can be amended. Shipped orders will not be resent or refunded. It is your job to ensure your address is correct at checkout.

My order hasn't arrived yet

If your order has not yet arrived, please bear in mind shipping times are estimations only. Often there can be delays due to sever weather conditions, transportation issues, postal strikes and customs delays if you are outside the UK.

Standard shipping times are:
UK: 1-3 working days
Europe: 3-6 working days
Rest of World: 7-30 working days

If your order has not arrived, please contact me when:
UK: your order has not arrived within two weeks.
Europe & Rest of World: your order has not arrived within one month.

This is when Royal Mail consider the package lost.