lamaisondebelle

La Maison De Belle

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Lucy

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Lucy

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Shop policies

Last updated on April 30, 2022

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Welcome and thank you for shopping at La Maison De Belle. I hope that you will find something elegant and sparkly that you would like to own...happy shopping and please ask any questions.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I currently only accept payment by PayPal.

Please pay in full within 5 working days of purchase - if there are any problems with payment please contact me and I will see if I can be of any help.

Shipping

I ship from the UK to destinations worldwide. Please see individual item listings for shipping options.

I will dispatch orders as 1st class Royal Mail packages (for the UK) or Airmail small packages (for everywhere else) within 24 hours of payment where possible and I will inform you on the day your order is dispatched. I obtain proof of postage to confirm sending your item (please note, this is not a tracked or insured method of postage, it simply offers you (and myself) the assurance that I have posted the item).

If you require a more secure postal service (ie- tracking/insurance) which is not listed in the shipping options then please contact me before making a purchase so I can adjust your shipping cost.

Although I take every care I can to make sure you receive the item as quickly as possibly I cannot be held responsible for any loss or damage to orders whilst in the postal system. If any problems do occur please get in touch as I will help as much as I can to resolve them.

Please note, delivery to the US and countries outside of the UK usually takes between 6 to 10 business days. The Royal Mail do indicate in some cases this can take longer. If, in the unlikely event the item does not arrive after 3 months, I will be happy to discuss a refund.

Additional policies and FAQs

Vintage items are sold as is. As these are second hand items of jewellery, they may not always be in their original, pristine state that you would expect from a brand new item (I think this adds to their appeal) - I try to provide very detailed photos and descriptions - but please contact me with ANY questions you may have before you buy! I will answer all inquiries as fully as I can, and will try to provide any information requested.

To ensure your item is delivered safely, I wrap it securely in layers of bubble-wrap and send it in a padded envelope.

All items come from a smoke-free home.