Shop policies
Please be aware that Lana Bella is a one woman show, though I sometimes receive help from the wee ones in my life. My children come first; there may sometimes be delays due to illness or other family related reasons, and I apologize. I do my best to meet the needs of both family and work, but all products are made by my own two hands and sometimes there aren't enough hours in the day.
Accepted payment methods
Returns and exchanges
By placing your order you agree to this shipping and return policy.
Payment
Shipping
As often as possible I repurpose and reuse packaging from other sources. I try to live my life as greenly as possible and run my business the same way. If your order arrives with packing peanuts they are biodegradable.
When your package is ready to ship, you will receive an e-mail that will provide your shipping information, confirmation, and delivery tracking number. You should receive your order within 3-10 days after receiving your shipping confirmation. Please allow extra time for holidays and weekends.
Additional policies and FAQs
These products are not meant to treat medical conditions. The safety of these products has not been determined. The information and products, as well as some herbal ingredients provided on this website have not been evaluated by the Food and Drug Administration nor are they intended to diagnose, treat, cure, or prevent any disease. As with any skin care product, if rash or irritation occurs, discontinue use immediately.