LanaManisDesigns
Robbins, Tennessee
Shop policies
Last updated on
December 1, 2020
Welcome to Lana Manis Designs!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I do my best to please the customer. If you are not happy with your purchase, please contact me within 7 days of receiving your order.
If a refund is needed, I will refund minus shipping costs.
If you have a damaged package, please save all shipping and packing materials and contact me. I can supply you with the insurance information needed.
If a refund is needed, I will refund minus shipping costs.
If you have a damaged package, please save all shipping and packing materials and contact me. I can supply you with the insurance information needed.
Shipping
I ship USPS Priority Mail and sometimes use UPS for large orders.
Additional policies and FAQs
International orders: I cannot mark a package as a gift on the customs form. The buyer is responsible for their country's customs charges.
If you are outside the states and wish to make a purchase, please contact me for shipping charges.
If you are outside the states and wish to make a purchase, please contact me for shipping charges.