landandseaglass

Land and Sea Glass

Massachusetts, United States · 154 Sales

landandseaglass

Land and Sea Glass

Massachusetts, United States 154 Sales On Etsy since 2010

0 out of 5 stars
(64)

landandseaglass is taking a short break

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Note from shop owner I will be relocating to Florida and shutting down the shop on April 27th .
I will reopen around October 1st if all goes as planned
I'll see you all then and vice versa

Catscratchboxes can be bought through catscratchbox.com in the interim but all other items in the shop will be unavailable until I can get set up again.

I apologize for any inconvenience .

Note from shop owner

Last updated on Jul 23, 2013

I will be relocating to Florida and shutting down the shop on April 27th .
I will reopen around October 1st if all goes as planned
I'll see you all then and vice versa

Catscratchboxes can be bought through catscratchbox.com in the interim but all other items in the shop will be unavailable until I can get set up again.

I apologize for any inconvenience .

John Goodrich

Contact shop owner

John Goodrich

Reviews

No reviews in the last year

Anonymous on Apr 20, 2013

5 out of 5 stars

The cats already love it!

Anonymous on Apr 3, 2013

5 out of 5 stars

My cats love this. If they aren't scratching it, they are lounging on it! Great buy!

Anonymous on Jan 16, 2013

5 out of 5 stars

Arrived today. Cats love it, thanks!

View all 64 reviews

Shop policies

Last updated on November 16, 2011

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
Shipping
All dragonflies and butterflies are shipped via U.S. Postal Service.
All catscratcboxes are shipped via Federal Express within the United States and via the U.S Postal Service outside the United States.

The following information pertains only to catscratchboxes shipped within the United States

All catscratchboxes are usually shipped the next day after an order is received.. If there is an unforeseen circumstance or emergency and we are unable to meet this time frame we will make every effort to notify you as soon as we are able. If we are on vacation the web-site will contain a notice and timetable on the home page.

To date we have not had a catscratchbox damaged in shipping via Federal Express but in the event that yours is the first, please follow the directions below.

IF YOU ARE HOME:

If the delivery is made and the Cat Box is obviously damaged, notify the driver that you are refusing the shipment because of damage, and please notify us as soon as possible.

If the delivery is made and you are uncertain of the condition, the driver will wait a minute while you open it so you can keep it if it is fine or refuse it if it is not. Please notify us of the condition if you must refuse it so we can deal with the carrier expeditiously.

If there is concealed damage which you find later, follow this same procedure:

IF YOU ARE NOT HOME:

If you discover the Cat Box has been damaged, it may just take one look at the unopened box OR if you find concealed damage once you have opened the package, please stop unwrapping as soon as possible. You must notify us as soon as possible AND follow the carrier's requirements to, "retain the shipping cartons, packing, and content in the same condition they were in when the concealed loss or damage was discovered. FedEx reserves the right to inspect the original shipping cartons, packing and content."

***IMPORTANT NOTICE***
We will be unable assist you with a damaged shipment if these conditions are not met, if we are not notified of a problem within 5 business days, or if returned goods are not shipped back within 10 business days. A replacement will be shipped as soon as possible.

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RETURN POLICY
If you are not pleased with the product you may return the Cat Box in absolutely unused condition and in the original packaging. The purchase price of the goods will be refunded. You must contact us within 5 business days for a return authorization number (RA) or the refund will not be processed. Returned goods must be shipped back within 10 business days of your receiving this authorization number.

ALTERNATIVES

You have purchased an extraordinarily well made ten pound catscratchbox . Due to the expense of shipping we think it is impractical to return the catscratchbox if it isn't damaged. We think there are two better alternatives:

1. The best alternative is to donate it to a cat shelter. Under many circumstances this would be a tax deductible charitable contribution.

2. Gift the catscratchbox to a friend with cats, we know they make an excellent Christmas gift for example.
Refunds and Exchanges
No one has requested a refund or asked to return a catscratchbox yet.
We will respond if and when such a situation arises.