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Note from shop owner We have opened our own shop at www.lanitiumexmachina.com. Our Etsy shop will re-open in fall 2018. Happy knitting!

Note from shop owner

Last updated on Sep 1, 2018

We have opened our own shop at www.lanitiumexmachina.com. Our Etsy shop will re-open in fall 2018. Happy knitting!

nea

Contact shop owner

nea

Reviews

Average item review
5 out of 5 stars
(2615)
See reviews that mention:
quality 70 shipping 332 customer service 190
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Shop policies

Last updated on May 31, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I have done my best to capture the true colors of my hand-dyed yarns and fibers, but sometimes monitors can show the colors differently from what they are.

If you are unhappy with your purchase, you can return it. No questions asked. Buyer pays the return shipping. I will refund the full cost of the item(s) and half of the shipping charges.
Payment
You can pay via Paypal or directly to my bank account (usually an option only for those living in the EU).

I'm shipping the items from Finland. There may be taxes or other import duties if you live outside the European Union.

If you want to cancel your purchase, please contact me.

VAT# FI19065285
Shipping
I ship items from Finland. There may be taxes or other import duties if you live outside the European Union.

Whenever possible I use eco-friendly or recycled shipping materials.

SHIPPING TO FINLAND
Lähetän tuotteet postipakettina.

INTERNATIONAL SHIPPING
Orders are shipped via Finnish postal system (single skeins to European countries) or via DHL Global Mail (everything else).

Estimated delivery time for European countries is approximately one week and for the rest of the world approximately two weeks. Sometimes mail can be delayed due national holidays, custom hassles etc. If you haven't received your order in 3 weeks (non-EU customers) or in 2 weeks (EU-customers), please contact me.

Dyed to order items are shipped within 5-7 business days. If you order both in stock and dyed to order items I will ship everything together unless otherwise requested (extra shipping costs may apply).

Registered mail is quite expensive. If you require registered mail, please contact me before purchasing.
Additional policies and FAQs
I make custom orders. Please convo me if you require custom items.