La Petite Poulette - Handcrafted Handbags

Melbourne, Australia · 4 Sales


La Petite Poulette - Handcrafted Handbags

Melbourne, Australia 4 Sales On Etsy since 2008

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Shop policies

Last updated on March 17, 2011

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
I put a great deal of effort into ensuring my item descriptions and photos include as much detail as possible. Please read them carefully to avoid disappointment. However, if you are unhappy please contact me as soon as possible and I will do my best to rectify any problems you may have.

All items are made with genuine sheep or calf leather. Please be aware that colour and texture variations, creases and scarring are natural characteristics of the leather, and should not be considered faults. The leather is intended to soften and wear with age. Although all bags are treated with scotch guard and leather conditioner before your purchase, it is recommended that you use a good quality leather conditioner and scotch guard the fabric regularly to ensure the longevity of your bag.
Please make payment within 5 days of purchase. If payment is not received and no contact is made I will make contact to notify you that the sale has been canceled and the item relisted.

International Orders: I accept PayPal only

Australian Orders: I accept PayPal and Direct Deposit. If you would like to make payment by Direct Deposit please select "Other" as form of payment and I will contact you with my bank details and the total in Australian dollars (converted with and rounded down to the nearest dollar).
Items will be shipped 2-4 business days after payment is received. I use Australia Post to ship all items.

International Customers: Shipping via regular Airmail. Please let me know if you would like insured or registered Airmail before you pay so I can advise you of the extra cost.
Australia Post advises that International parcels take between 2-10 business days, but please be aware that it may take longer depending on your customs agencies and postal service.
I cannot be held responsible for taxes or customs fees your parcel might incur once it reaches you.

Australian Customers: I use Express Post satchels for all parcels. This is because it often works out to be cheaper than standard post due to the size and weight of the parcels. It also means I can track your parcel.
If you would prefer standard post, please let me know before you pay and I'll advise you of the cost.

Although I cannot be responsible for lost parcels, I'll do everything in my power to help locate your parcel in the unlikely event it becomes lost.
Additional policies and FAQs
I'm more than happy to make custom items. Please be aware that my materials are limited and I cannot guarantee that they will always be in stock. I'm also happy to work on an original design. Please contact me for a quote.