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Apol Massebieau

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Apol Massebieau


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Shop policies

Last updated on March 15, 2011
Hi! My name is Apol Lejano-Massebieau. I like to think of myself as a storyteller--which is why I write fiction, and why I create the things I do here in my shop. La Pomme Stories is about making you dream.

Accepted payment methods

Returns and exchanges
If you are in any way unhappy with your purchase, please contact me within five business days after receiving the item. If you decide to return the item, it must be posted within those first five days too. It must be returned unused, in its original packaging. I will refund you via Paypal, minus the cost of shipping. You will shoulder the cost of shipping the item back to me.
I accept only Paypal for all buyers except those who live in France. If you're based in Europe and would like to pay in Euros, please make your purchase at Etsy and then convo me before paying via Paypal. I will send you a revised invoice so you can pay in your chosen currency.

Residents of France can pay by a check funded in Euros and issued from a French bank account. The item will be shipped as soon as the check has been received and has cleared.

No Paypal account? No problem! Click on the Paypal link and see that credit card payments are also accepted.
All books and original artworks (except ACEOs) will be sent via registered priority airmail, so we're all a little bit secure. One-page collages, greeting cards, and ACEOs will be sent via priority airmail, unregistered; although all combined purchases (books, collages, ACEOs, etc.) amounting to US$30 and above will be automatically sent via registered priority airmail.

If you prefer to have your packages with a value of less than US$30 sent REGISTERED, convo me before making your purchase and I will send you a revised invoice. To the United States, this will add 4 euros to your shipping cost. We will convert this to US dollars at the time of purchase.

Priority airmail usually reach their destination in 7 to 14 days, less if you live in Europe. However, please be aware that sometimes the postal gods are fickle; some packages can reach their destination after over 20 days. Please be patient.

Please note that I will always ship to the address given by Etsy. If you want me to ship to a different address, please indicate this in your Message to Seller. I am not responsible for packages that are undelivered because the address given by the buyer through Etsy is inaccurate.

I ship within the three days after payment received and cleared, not counting weekends, holidays, and strike days (just so you know, we have plenty of them over here in France!).

Yes, I will combine shipping for multiple orders. You can either convo me so I can revise the shipping rates before you make your purchase, or you can go ahead and pay, and I will issue you a refund via Paypal.

I shall contact you as soon as I ship.

Please be aware that any customs duties and taxes are the buyer's responsibility.
Additional policies and FAQs
At the moment, I am not accepting orders for custom-made fairytales, however I may have some free time the moment you are interested, so please get in touch via convo or conversations, and let's see if our schedules synchronize. Thanks!