This Privacy Policy describes how and when I collect, use, and share information when you purchase an item
from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or
any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more
about its privacy practices.
Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me),
such as your name, email address, postal address, payment information, and the details of the product that
you’re ordering. You may also choose to provide me with additional personal information (for a custom order of
jewelry or supplies for example), if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or
to provide customer support;
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up
for my mailing list;
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as
retaining information about your purchases if required by tax law;
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your
rights or interests, such as 1) providing and improving my services. I use your information to provide the
services you requested and in my legitimate interest to improve my services; 2) Compliance with the Etsy
Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the
Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited
reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations
under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop,
such as delivery companies. I will share your personal information with these third parties, but only to the
extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is
reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements,
terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical
issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as
described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data
for the following time period: 4 years.
Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services in the US and other jurisdictions.
As a result, I may transfer your personal information to a jurisdiction with different data protection and
government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of
the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal
information. While some of these rights apply generally, certain rights apply only in certain limited cases. I
describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by
contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal
information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will
generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and
(ii) receiving marketing messages from me after providing your express consent to receive them. In such
cases, I will delete your personal information unless I have compelling and legitimate grounds to continue
using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without
prejudice to any other rights you may have), you have the right to do so with your local data protection
authority.
How to Contact Me:
For purposes of EU data protection law, I, Laura Hayward, am the data controller of your personal
information. If you have any questions or concerns, you may contact me at lasuz_creations@yahoo.ca