latchycatchy
Shop policies
Last updated on
December 20, 2013
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Welcome to Latchy Catchy! We hope you will enjoy our products as much as we enjoy making them. We are a family owned an operated company, and treat our customers like they are part of the family too!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are unhappy with any aspect of the item, please let us know. We want you to be extremely satisfied with the finished product and will do our best to make sure that happens.
In the event that you do need an item returned, we will be glad to take it back and issue a refund (excluding shipping costs) within 7 days of receipt of your package.
In the event that you do need an item returned, we will be glad to take it back and issue a refund (excluding shipping costs) within 7 days of receipt of your package.
Payment
We accept payment through PayPal, major credit card, and by personal check. Payment is due at time of purchase. If sending a personal check, your order will not be shipped until we receive payment from you.
Shipping
Latchy Catchy ships FIRST CLASS MAIL (domestic and international) through the United States Postal Service. We will not ship your order until payment has been received from you.
All of our orders are carefully addressed and packaged when shipped to our customers. In the event that your package arrives damaged or is lost, please contact your local postal service to address the issue. Latchy Catchy cannot be held responsible for lost or damaged items once they have been shipped out.
All of our orders are carefully addressed and packaged when shipped to our customers. In the event that your package arrives damaged or is lost, please contact your local postal service to address the issue. Latchy Catchy cannot be held responsible for lost or damaged items once they have been shipped out.