mommabirdluxe

Momma Bird Luxe

Raleigh, North Carolina

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Amanda Davis

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Amanda Davis

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Quality 2 Shipping 2 Customer service 3

Shop policies

Last updated on November 6, 2017
Welcome to Momma Bird Luxe!

Thanks so much for stopping by. Please read the shop policies while you are here. If you have any questions for me…please convo me. I will respond to any questions or requests within 24 hours.

Thank you for visiting my shop!

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want my clients to be completely happy with their purchases!
I will offer exchanges for any items purchased within one week of delivery.

Please review each listing carefully to make sure it is the right color, size, or style that you want. Ask any and all questions BEFORE you complete the purchase. I am very happy to answer your questions or make any custom pieces. Expect a response within 24 hours or less.
Payment
Payment is expected at time of purchase. I accept PayPal. With PayPal purchases I must receive the payment within 24 hours. Items will be held until purchase is received.
If I do not receive payment I will relist the item and report feedback on buyer unless we have a convo.

I want to make sure you are completely satisfied with your purchases from me.
Shipping
Your package ships USPS First Class Mail (or First Class Mail International) within 48 hours of purchase (exception: purchases on Friday will not ship until Monday). If you would like a speedier form of shipping this holiday season contact me for a quote.

International shipping is available. You are responsible for customs fees.

Items are sent to your address listed with Paypal. If your Etsy address and your Paypal address don’t match I will contact you to verify the address.

* HOLIDAY SHIPPING *
I am currently filling holiday orders. Therefore, all orders for Christmas delivery within the United States must be placed (and payment completed) by December 10th. This date may be adjusted (earlier or later) depending on order volume. I will ship by December 15 for guaranteed U.S. delivery. Orders received after December 10th will be filled on a first-come, first-served policy, but due to a high volume of orders, I cannot guarantee later orders for Christmas. I will contact you directly if I have any concerns about shipping time.
Additional policies and FAQs
Please note that all photos are copyrighted property and may not be used or duplicated for any purpose without my consent. Thank you for respecting this.