lauradonald's Shop Policies
Hello and thank you for stopping by my shop! I'm still finding my feet again after a pesky baby forced me to close up for a year, so please bear with me and let me know if there are any glaring errors I have overlooked...
I love sewing and drawing and printing and messing about on the computer. I also love buttons and other random vintage goods. I love fairy tales and television and popular celebrities and semi-celebrities. All of this, combined with my not knowing what people might like, has led to my shop looking pretty eclectic. Everything you'll see in my shop is designed and made by me, although I get some of my cards printed by the pros.
Please feel free to get in touch if you have any comments or questions - I'd love to hear from you!
I accept payment via Paypal. Anyone can pay by Paypal, even if you don't have a Paypal account, so no excuses! Let me know if this is causing you any problems and I will try to help you out with my very limited technical know-how...
I aim to use recycled packaging whenever possible but my main goal is that your goods arrive safely so I will use new packaging where necessary. I will ship your order within three working days. I don't offer tracking as standard. If you would like your item to be tracked, please let me know before purchase and I will investigate costs for you.
Refunds and Exchanges
If you are unhappy with your item for any reason, please get in touch and let me know. If your item has not arrived within a reasonable time, let me know so that we can arrange a refund/replacement. I obtain proof of postage for all orders I send out, but will also need your help to claim from Royal Mail for any lost parcels. Thanks!
Additional Policies and FAQs
If you think I could make something that your heart desires please get in touch and I'll see what I can do :)
Last Updated November 18, 2012