Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
How long does the item take to ship?
Orders will be packed and ready to ship in 3-5 days from the day the order is placed. Shipping times are dependent on the postal services and country of destination. Please be aware that I am based in the UK so orders to the USA and other territories outside on the EU can take up to 2 weeks.