LauraJohnston

Original Art & Photography

San Jose, California On Etsy since 2010

LauraJohnston

Original Art & Photography

San Jose, California | 44 Sales

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Laura Johnston

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Laura Johnston

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quality 2 shipping 6 customer service 6

Shop policies

Last updated on May 13, 2014
Thanks for visiting my shop!

Accepted payment methods

Returns and exchanges
I care about my customers and want to provide a pleasant purchasing experience. With that said, I am happy to help resolve any problem that may arise. Please contact me immediately if there is any problem with your order so that we can resolve the issue.
Payment
Immediate payment with PayPal is required. Please contact me if you would like to reserve a listing - listings can be reserved for up to 72 hours.
Shipping
All items ship between 1-3 business days and are carefully packaged to protect them from damage during shipping.

Domestic Orders -
Prints are shipped via USPS First Class and paintings are shipped via USPS Priority. I provide tracking information for all US-bound packages. Expedited shipping is available upon request.

International Orders -
Your order will be shipped promptly, but note that I can not guarantee specific delivery dates for international orders.

Tracking is not available on standard international shipping. It's important to note that sometimes international packages are held up by customs offices or other factors which are beyond my control. Therefore, your package could take anywhere from 7-10 days to 6+ weeks with standard shipping. I can not be responsible for packages once they leave the US. I am more than happy to upgrade your shipping method so that it includes tracking information and insurance in case of loss; please contact me for an upgrade.

Thank you for understanding!

---IMPORTANT INFORMATION FOR INTERNATIONAL CUSTOMERS----

---All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office. I do not have any control over customs and the packages they randomly inspect, and packages I ship are no more likely to be inspected than any other package.

---I do not mark international orders as "gift", and I do not undervalue the contents of the package on the customs form as that is against the law and I could face heavy fines and/or lose my business license. Please do not ask me to break the law.

---This duty calculator link might be helpful:
http://www.dutycalculator.com/new-import-duty-and-tax-calculation/