lavendersbluedesign

lavender's blue

115 Sales

lavendersbluedesign

lavender's blue

115 Sales On Etsy since 2010

0 out of 5 stars (63)

lavendersbluedesign is taking a short break

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Becca Thongkham

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Becca Thongkham

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quality 2 shipping 15 customer service 5
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Shop policies

Last updated on March 30, 2012
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WELCOME
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Lavender’s Blue is a design studio offering custom stationery designs for all the celebratory events in your life, whether it’s a wedding, new baby, birthday, or just because. I also offer coordinating items such as menus, place cards, favor tags, and decorations to help you create an event that is truly unique and memorable.

Accepted payment methods

Paypal
Returns and exchanges
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REFUNDS
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Because all orders are customized upon purchase, no refunds or exchanges will be permitted.
Payment
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PAYMENT
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Payment is due at the time of purchase. The design process will not begin until payment has been received.

For custom designs, the design process begins after the 50% deposit has been paid. Final payment is due when the final proof has been approved. Final files will not be sent until payment has been completed.
Shipping
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PRINTABLES
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After payment and event information have been received, a proof will be sent to the provided email address within 3 business days. All subsequent revisions will be sent within 2-3 business days. All printables include 2 complimentary proofs. Any additional proofs will incur a $10 charge. After a final proof has been approved, a final high-res printing file will be sent to you within 24 hours.

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CUSTOM DESIGNS
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All custom designs begin with an initial consultation on the phone, or via email in which we discuss your event, your vision, and your design ideas. This is the perfect time to provide images, quotes, or descriptions of all that you envision for your event. The goal for this consultation is to establish a starting point to begin the design process.

After the consultation, you will receive 2-3 initial design concepts within 3 weeks. After you review those concepts and provide your feedback, you will receive 3 rounds of revisions free of charge. After those 3 rounds, you will be billed $25/hr for additional changes and design time.

Once we have reached an agreed design together, the remaining 50% of the design fee is due. After payment, you will either receive an email with the printable PDF file.
Additional policies and FAQs
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CONTACT
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Please feel free to contact me at all if you have any questions, concerns, or helpful suggestions throughout the entire process. I’m looking forward to working with you soon!