MaioMood

Maio Mood desire is to have customers satisfied with their purchase. If you are not, before leaving a feedback, please contact me via mail (or convo) and I will try to do everything possible to help you.

All my items are printed on demand (having many graphics , as many combinations of frames, colors, sizes and unfortunately having very few sales) then , when you shop be conscious you are buying a single piece, create for yourself and that no one else will ask me to buy it if you don't want it anymore.

We will be made replacements and refunds if there are defects of production or a not working part. We can't accept requests of refund or repacement for your personal taste, or for a different tone of color you were expected. We are a small hobbiest company and we haven't possibilities like Amazon to ship items all over the workd just to show you and take them back if you don't like.

We can't change the wrong size you ordered for tshirts or sweatshirts because they all are done on request. We don't have a stock and orders that we can use youre wrong order.

For replacement of your purchase, you must contact me within 3 days of receipt of the item, which will be refunded or replaced only in the event of faults or failures and only guarantee with a photo or video that certifies the damage. I will provide the replacement if indeed I have found the truth of the thing. Shipping charges are not refundable. Buyers are in charge of return shipping costs for not defective items. After 60 days from the receiving of your item, LLLG will not refund or replace, but don't hesitate to contact me and I will be happy to assist you as much as I can. Thank you for understanding.

Maio Mood currently accepts both payments through PayPal and Direct Checkout since they are very simple and secure.
PayPal is a company that offers online payment services and money transfer via Internet and accepts most credit cards.
Direct Ceckout is an internal Etsy payment that works similar.
The preparation of the item and its shipment, will be made after the payment receipt.

Maio Mood is not responsible for any duties or customs fees for international orders, they are sole responsibility of the buyer.

Maio Mood is also not responsible for any delay or non-delivery due to transport services.

Maio Mood products are designed on mine unique idea in Italy but, the most of them, are produced and shipped from USA.

All my products are produced and shipped from an approved USA manufacturer.

Local shipment usually takes 10 days to be delivered.

International shipping generally takes 1 to 3 weeks for delivery. However, delays may occur up to 5 weeks for an order. Unfortunately, it is not possible tracking information on international shipments. These times are estimates and not guaranteed.

About International orders Maio Mood, once confirmed the arrival in your country through the tracking, can no longer be responsible for any loss.

Customs fees and additional charges may apply for international shipments. Please contact your local customs office in your area for more information.

The wall clock has a fragile mechanism. It may be damaged during transport. In this case, please, contact me with a private message and I will assist you in the best way possible to satisfy you.

Wholesale is made only on sweatshirts and art prints with a minimum quantity of twenty pieces for each item. All these items are printed in Italy and shipped from Italy.